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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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William G.
0 reviews
0 helpful votes
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I put in for two years and only one come up and paid for.no call back as of yet

Date of experience: August 6, 2015
Pauline V.
0 reviews
0 helpful votes
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Very easy to do
August 6, 2015

Very easy to do

Date of experience: August 6, 2015
Richard T.
0 reviews
0 helpful votes
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It seems to work ok
August 6, 2015

It seems to work ok.

Date of experience: August 6, 2015
Monterio W.
0 reviews
0 helpful votes
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Excellent process!
August 6, 2015

Excellent process!

Date of experience: August 6, 2015
Daniel L.
2 reviews
0 helpful votes
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I tried cancelling my order minutes after I made it and was refused. Extremely expensive for a web order.

Date of experience: August 6, 2015
Michael M.
0 reviews
0 helpful votes
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Okay
August 6, 2015

Okay

Date of experience: August 6, 2015
Huafeng F.
0 reviews
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Very easy and faster
August 6, 2015

Very easy and faster

Date of experience: August 6, 2015
Jacqueline Z.
0 reviews
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Very quick & easy
August 6, 2015

Very quick & easy

Date of experience: August 6, 2015
Brandon R.
0 reviews
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Thank you, quick and easy!
August 6, 2015

Thank you, quick and easy!

Date of experience: August 6, 2015
sheila l.
0 reviews
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I like the new format, so easy
August 6, 2015

I like the new format, so easy.

Date of experience: August 6, 2015
Philip K.
0 reviews
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Quick, reliable
August 6, 2015

Quick, reliable

Date of experience: August 6, 2015
valeriy b.
0 reviews
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Very bad.you show me price $28 then charge $65!

Date of experience: August 6, 2015
Gelter H.
0 reviews
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Was fast thanks
August 6, 2015

Was fast thanks

Date of experience: August 6, 2015
James P.
0 reviews
0 helpful votes
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The process is quick and easy
August 6, 2015

The process is quick and easy. I appreciate the effort you have taken to make it this way.

In the final analysis however, your process failed to perform as I expected. When paying an expediting fee, I expected my product would arrive in time to avoid the risk of violating the law, it did not. Although you may have given my request extra attention locally, you dropped the ball and left the last piece of the puzzle to the post office, they were late delivering my plate. I would have paid more, gladly, to ensure I had my tags in time. I was forced to keep my car parked over the weekend rather than risk being pulled over. Your process is deceiving, despite your claim in any fine print. Close the loop and offer overnight delivery. Thank you.

Date of experience: August 6, 2015
Christine F.
0 reviews
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THIS WAS MY 3D TRY, BUT I USED MY BACK-UP BROWSER
AND IT APPEARS TO HAVE WORKED - note: THIS WAS MY PROBLEM
NOT eTagsDirect

Date of experience: August 6, 2015
Jessica E.
2 reviews
0 helpful votes
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Awesome and convenient!
August 6, 2015

Awesome and convenient!

Date of experience: August 6, 2015
Kimberly R.
0 reviews
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It doesn't tell me what the state charges are before I give my card information...after my card went through I emailed immediately to cancel it because I found out it was much more to buy it through this company than others, but I was denied.

Date of experience: August 5, 2015
Jay R.
0 reviews
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Ok
August 6, 2015

Ok

Date of experience: August 5, 2015
Esubalew D.
0 reviews
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Great
August 5, 2015

Great

Date of experience: August 5, 2015
Travis R.
0 reviews
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Quick, easy and painless process to renew vehicles minus the lines at the DMV. I don't think it should cost more and almost4 shipping is crazy for a tiny envelope.

Date of experience: August 5, 2015