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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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June C.
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All good
August 5, 2015

All good. Seems very easy, thank you

Date of experience: August 5, 2015
Bernard K.
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So easy for me to understand me
August 5, 2015

So easy for me to understand me

Date of experience: August 5, 2015
kyle d.
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Very eazy, and alot cheaper then mailing it in
August 5, 2015

Very eazy, and alot cheaper then mailing it in.

Date of experience: August 5, 2015
Robert M.
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New experience was good
August 5, 2015

New experience was good

Date of experience: August 5, 2015
Jonas M.
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Great site
August 5, 2015

Great site

Date of experience: August 5, 2015
james g.
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Easy step by step sign up
August 5, 2015

Easy step by step sign up. Got kicked off site once, otherwise very convenient set up.

Date of experience: August 5, 2015
Rosemarie R.
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Easy and quick
August 5, 2015

Easy and quick

Date of experience: August 5, 2015
Steven H.
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Great
August 5, 2015

Great. Easy peasy. Thank you!

Date of experience: August 5, 2015
Sigma M.
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I was misled to pay $31 service charge, when I didn't have to.

Date of experience: August 5, 2015
Justin P.
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Easy and quick..
August 5, 2015

Easy and quick. Only thing I didn't like was that I didn't see the 19.99 service fee Ty for the fast service

Date of experience: August 5, 2015
Michael V.
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The shopping experience is easy, fast and convenient.

Date of experience: August 5, 2015
BILLY M.
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Excellent
August 5, 2015

Excellent

Date of experience: August 5, 2015
robert g.
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Quick, Easy and Efficient...
August 5, 2015

Quick, Easy and Efficient...Thank You...

Date of experience: August 5, 2015
Patricia M.
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Easy Peasy!
August 5, 2015

Easy Peasy!
But when the item came I was stunned at the $25 in fees.
Excessive. Thought online quick and easy but not so expensive.
Next time I'll use a stamp

Date of experience: August 5, 2015
Asdrubal A.
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I am really surprised it
August 5, 2015

I am really surprised it. Very fast...Congratulations

Date of experience: August 5, 2015
mitchell L.
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Pretty simple and easy
August 5, 2015

Pretty simple and easy.

Date of experience: August 5, 2015
Justine R.
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So far so good
August 5, 2015

So far so good

Date of experience: August 5, 2015
Tomislav S.
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Great to be able to renew registration online, so convenient. The only downfall was I was quoted around 41$ but it was actually 70$, I'm sure I read the price I was going to be charged correct, but then my statement showed a different price. It wasn't a huge deal financially, I could afford it, but woulda been a huge deal if I didn't have that in my account.

Date of experience: August 5, 2015
Mike M.
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Fast and easy
August 5, 2015

Fast and easy

Date of experience: August 5, 2015
alexander b.
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Very good and easy
August 5, 2015

Very good and easy

Date of experience: August 5, 2015