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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Norman B.
0 reviews
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How will it take for me to receive my tag
August 13, 2015

How will it take for me to receive my tag

Date of experience: August 13, 2015
Glen M.
0 reviews
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Good service
August 13, 2015

Good service

Date of experience: August 13, 2015
michael m.
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Good
August 13, 2015

Good

Date of experience: August 13, 2015
Celso R.
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Painless
August 13, 2015

Painless. Glad I used it. Furthermore, upon contacting them via e-mail, the response was prompt and specific.

Date of experience: August 13, 2015
Mary H.
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Easy
August 13, 2015

Easy

Date of experience: August 13, 2015
Connie N.
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I have called your customer service number twice and, after waiting on the phone for over 15 minutes each time I was not helped in the least - very poor customer service.

Date of experience: August 13, 2015
Nicholas C.
0 reviews
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I was very satisfied it was quick and easy
August 13, 2015

I was very satisfied it was quick and easy

Date of experience: August 13, 2015
Katie C.
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Great quick effective service
August 13, 2015

Great quick effective service

Date of experience: August 13, 2015
Betty S.
0 reviews
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Thanks
August 13, 2015

Thanks

Date of experience: August 13, 2015
mary b.
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Print to small and jammed up to type and read
August 13, 2015

Print to small and jammed up to type and read

Date of experience: August 13, 2015
shelley R.
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Didn't understand I was going to pay double the amount for my registration.could've done it directly through them and paid HALF the price + received my sticker with same turnaround since it was mailed to me!

Date of experience: August 13, 2015
Robert M.
4 reviews
0 helpful votes
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Fine,much easier and hassle free than I expected
August 13, 2015

Fine,much easier and hassle free than I expected.

Date of experience: August 13, 2015
Kendra L.
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Pretty easy and simple
August 13, 2015

Pretty easy and simple

Date of experience: August 13, 2015
michael A.
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Fast convenient, love it
August 13, 2015

Fast convenient, love it. Thank you for having this

Date of experience: August 13, 2015
Zonneecel S.
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Ordering is easy enough
August 13, 2015

Ordering is easy enough.

Date of experience: August 12, 2015
Thomas P.
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Application was fast and convenient
August 13, 2015

Application was fast and convenient.

8-12-2015: Using eTagsDirect was twice as expensive than if I had just ordered by mail. I won't do that again!

Date of experience: August 12, 2015
kathy r.
0 reviews
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Well, everything was fine until you would not procced unless I put something here. I don't have anything to say.

Date of experience: August 12, 2015
James C.
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Why isn't the total rate with state vehicle registration fee displayed once paid?

Date of experience: August 12, 2015
Ramon C.
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Better than going to one of your offices
August 13, 2015

Better than going to one of your offices

Date of experience: August 12, 2015
Ekkard C.
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Too expensive
August 13, 2015

Too expensive.

Date of experience: August 12, 2015