Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Mary M.
0 reviews
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

My first time on line
August 14, 2015

My first time on line. Seemed quite simple and time saving

Date of experience: August 14, 2015
Tish A.
0 reviews
0 helpful votes
Follow Tish A.
Unfollow Tish A.
Share Review
Report Review

The renewal site is very user friendly
August 14, 2015

The renewal site is very user friendly.

Date of experience: August 14, 2015
James S.
0 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

It was ok!
August 14, 2015

It was ok!

Date of experience: August 14, 2015
william h.
0 reviews
0 helpful votes
Follow william h.
Unfollow william h.
Share Review
Report Review

Not to difficult
August 14, 2015

Not to difficult

Date of experience: August 14, 2015
rick s.
0 reviews
0 helpful votes
Follow rick s.
Unfollow rick s.
Share Review
Report Review

Love the site
August 14, 2015

Love the site

Date of experience: August 14, 2015
Herbert E.
0 reviews
0 helpful votes
Follow Herbert E.
Unfollow Herbert E.
Share Review
Report Review

Very convenient
August 14, 2015

Very convenient,

Date of experience: August 13, 2015
Holidson L.
0 reviews
0 helpful votes
Follow Holidson L.
Unfollow Holidson L.
Share Review
Report Review

EXcellent
August 14, 2015

EXcellent

Date of experience: August 13, 2015
Brian M.
0 reviews
0 helpful votes
Follow Brian M.
Unfollow Brian M.
Share Review
Report Review

Very quick and easy
August 14, 2015

Very quick and easy

Date of experience: August 13, 2015
Scott J.
0 reviews
0 helpful votes
Follow Scott J.
Unfollow Scott J.
Share Review
Report Review

Don't ever use this service
August 14, 2015

Don't ever use this service. I renewed online for one year and the fees the company charges, which are not disclosed at time of purchase, were almost exactly as much as my registration. What a rip-off. That's just stealing and you, as a company, should be ashamed of yourselves. I will never use you again and I will tell all of my friends to never use you ever.

Date of experience: August 13, 2015
angel h.
1 review
0 helpful votes
Follow angel h.
Unfollow angel h.
Share Review
Report Review

Gooddd
August 14, 2015

Gooddd

Date of experience: August 13, 2015
Walter A.
0 reviews
0 helpful votes
Follow Walter A.
Unfollow Walter A.
Share Review
Report Review

EASY TO USE, AND SAVES A LOT OF TIME
August 14, 2015

EASY TO USE, AND SAVES A LOT OF TIME

Date of experience: August 13, 2015
Mel M.
0 reviews
0 helpful votes
Follow Mel M.
Unfollow Mel M.
Share Review
Report Review

I have a renewal I received mail I just wanted to pay it for one yearI don,t needany thing shippe too me this is vey very concusing pleqase hekp.Mel Mitchell

Date of experience: August 13, 2015
Karla C.
0 reviews
0 helpful votes
Follow Karla C.
Unfollow Karla C.
Share Review
Report Review

Fast renewa;, saves time and its process is not difficult at all.

Date of experience: August 13, 2015
Edee H.
0 reviews
0 helpful votes
Follow Edee H.
Unfollow Edee H.
Share Review
Report Review

So far, so good
August 13, 2015

So far, so good.
When I responded with the above comment, I did not know the total cost. Contrary to your response to BBB, I was not given a chance to see the total including all the fees and charges. I entered my payment information, hit the "next" button, and the order went through without my being able to see the amount I was being charged. It was a done deal, and I had no idea the cost until half an hour later when I received a payment confirmation email.

Date of experience: August 13, 2015
Edward O.
0 reviews
0 helpful votes
Follow Edward O.
Unfollow Edward O.
Share Review
Report Review

Absolutely painless
August 13, 2015

Absolutely painless. Thanks.

Date of experience: August 13, 2015
Phillip G.
0 reviews
0 helpful votes
Follow Phillip G.
Unfollow Phillip G.
Share Review
Report Review

Like the old way better
August 13, 2015

Like the old way better

Date of experience: August 13, 2015
Monica S.
0 reviews
0 helpful votes
Follow Monica S.
Unfollow Monica S.
Share Review
Report Review

I will NEVER use your service again
August 13, 2015

I will NEVER use your service again.

Date of experience: August 13, 2015
Barbara S.
0 reviews
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Share Review
Report Review

I could not find a symbol for a handicapp plates.otherwise it was easy

Date of experience: August 13, 2015
Sansonise J.
0 reviews
0 helpful votes
Follow Sansonise J.
Unfollow Sansonise J.
Share Review
Report Review

It is clear and easy
August 13, 2015

It is clear and easy.

Date of experience: August 13, 2015
Patrick S.
0 reviews
0 helpful votes
Follow Patrick S.
Unfollow Patrick S.
Share Review
Report Review

Communication is great
August 13, 2015

Communication is great

Date of experience: August 13, 2015