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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Richard W.
0 reviews
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Easy process so far
August 15, 2015

Easy process so far.

Date of experience: August 14, 2015
Frank Y.
4 reviews
0 helpful votes
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Too expensive fees too much for rush
August 15, 2015

Too expensive fees too much for rush
I did not know this was a private company I though I was dealing with the seminole county office
There is no need for me to pay rush or any kind of fee this is wrong u guys get on the way when we are shopping on the seminole web site

Date of experience: August 14, 2015
Joann R.
0 reviews
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Very satisfied with service
August 14, 2015

Very satisfied with service

Date of experience: August 14, 2015
william b.
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Did not understand the TBD value for field Fl Vehicle Registration Fee

Date of experience: August 14, 2015
Nancy P.
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Easy to follow
August 14, 2015

Easy to follow. The experience I had was good. I didn't have any problems understanding where I should go or what I should do. It was easy for me to understand. Thank you.

Date of experience: August 14, 2015
Sonnee M.
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Fees charged are excessive & customers need to be told up front how much they are. I was shocked at the additional fees.

Date of experience: August 14, 2015
Michael A.
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Awesome system, fast and easy
August 14, 2015

Awesome system, fast and easy

Date of experience: August 14, 2015
Maribel Y.
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It would be nice if it showed the total being charged. I felt I was tricked into this purchase. I could've purchased 2 years for a little more. Will never use this service again.

Date of experience: August 14, 2015
ALEXANDER M.
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I did not like them telling me it cost 29.95 and I paid almost $66.00

Date of experience: August 14, 2015
james g.
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Very easy to do
August 14, 2015

Very easy to do

Date of experience: August 14, 2015
Krishna M.
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Very simple and easy
August 14, 2015

Very simple and easy. Convenient since i'm out of town for this month! Thank you eTags. I'm gonna recommend you to my friends as well :D

Date of experience: August 14, 2015
anna b.
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Fast and easy
August 14, 2015

Fast and easy

Date of experience: August 14, 2015
MARIA J.
0 reviews
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Quick and easy.
August 14, 2015

Quick and easy.

Date of experience: August 14, 2015
Robert R.
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Very efficient
August 14, 2015

Very efficient

Date of experience: August 14, 2015
Elizabeth P.
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Very easy
August 14, 2015

Very easy. Very clear! I love not standing in line at the DMV.

Date of experience: August 14, 2015
Sue P.
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It seemed to be quick and easy, but the amount was not the same
As the renewal notice that I received in the mail...

Date of experience: August 14, 2015
paulo m.
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Good!
August 14, 2015

Good!

Date of experience: August 14, 2015
Francisco P.
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So far so good, it was quick and easy
August 14, 2015

So far so good, it was quick and easy

Date of experience: August 14, 2015
ana a.
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Safe me a trip to the office
August 14, 2015

Safe me a trip to the office.

Date of experience: August 14, 2015
CARYL A.
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Great
August 14, 2015

Great

Date of experience: August 14, 2015