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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Linda S.
0 reviews
0 helpful votes
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This is so much easier than standing in line!
August 13, 2015

This is so much easier than standing in line!

Date of experience: August 12, 2015
Magdalena S.
0 reviews
0 helpful votes
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Great and easy
August 12, 2015

Great and easy

Date of experience: August 12, 2015
DOMINIC N.
0 reviews
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Easy process
August 12, 2015

Easy process. Prompts are helpful.

Date of experience: August 12, 2015
James V.
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Very easy
August 12, 2015

Very easy

Date of experience: August 12, 2015
Brenda P.
0 reviews
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No problems. Quick and easy
August 12, 2015

No problems. Quick and easy

Date of experience: August 12, 2015
MERLIN M.
0 reviews
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Exelente
August 12, 2015

Exelente

Date of experience: August 12, 2015
TONY H.
0 reviews
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Very easy and quick, much better than waiting in line, and fighting traffic.

Date of experience: August 12, 2015
ROSA N.
0 reviews
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The fee was higher than we expected, it was not clear or specified in the letter. We were not ready for the amount of money charged.

Date of experience: August 12, 2015
Stanley X.
0 reviews
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Great
August 12, 2015

Great

Date of experience: August 12, 2015
John S.
4 reviews
0 helpful votes
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Quick and easy
August 12, 2015

Quick and easy,

Date of experience: August 12, 2015
Danilo N.
0 reviews
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Fast, easy
August 12, 2015

Fast, easy

Date of experience: August 12, 2015
Susan M.
2 reviews
0 helpful votes
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Quick and easy to use
August 12, 2015

Quick and easy to use

Date of experience: August 12, 2015
J W.
0 reviews
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Easy online service
August 12, 2015

Easy online service

Date of experience: August 12, 2015
Ruth H.
0 reviews
0 helpful votes
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It is OK
August 12, 2015

It is OK

Date of experience: August 12, 2015
Rafael C.
0 reviews
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Very good
August 12, 2015

Very good

Date of experience: August 12, 2015
Sue M.
0 reviews
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Quick and Easy
August 12, 2015

Quick and Easy. Liked very much. Thank You!

Date of experience: August 12, 2015
Joseph G.
0 reviews
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Easy website
August 12, 2015

Easy website

Date of experience: August 12, 2015
Dwayne M.
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This was an expensive experience for me
August 12, 2015

This was an expensive experience for me. I thought I was on our county website when I placed my order. I later learned I placed my order with eTagsDirect and ended up paying fees for something I could have received at no charge. When I contacted eTagsDirect I was told it was too late to make changes and I had no recourse. I was granted a $10 refund.

Date of experience: August 12, 2015
Nancy I.
0 reviews
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Very easy...
August 12, 2015

Very easy...Thanks for that!

Date of experience: August 12, 2015
Curtis T.
2 reviews
0 helpful votes
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Very Easy and Quick
August 12, 2015

Very Easy and Quick

Date of experience: August 12, 2015