Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

R S.
0 reviews
0 helpful votes
Follow R S.
Unfollow R S.
Share Review
Report Review

Seemed easy
August 21, 2015

Seemed easy
Addendum: August 21,2015 --the actual sticker for my license plate has not arrived although I did receive the online digital registration.

Date of experience: August 21, 2015
Mirsha A.
0 reviews
0 helpful votes
Follow Mirsha A.
Unfollow Mirsha A.
Share Review
Report Review

Great visual setup nice and easy
August 21, 2015

Great visual setup nice and easy

Date of experience: August 21, 2015
Ozge C.
0 reviews
0 helpful votes
Follow Ozge C.
Unfollow Ozge C.
Share Review
Report Review

Simple and easy
August 21, 2015

Simple and easy

Date of experience: August 21, 2015
SaraJane S.
0 reviews
0 helpful votes
Follow SaraJane S.
Unfollow SaraJane S.
Share Review
Report Review

Quick to get!
August 21, 2015

Quick to get!

Date of experience: August 21, 2015
Amy E.
0 reviews
0 helpful votes
Follow Amy E.
Unfollow Amy E.
Share Review
Report Review

Thank you
August 21, 2015

Thank you

Date of experience: August 20, 2015
Julie T.
3 reviews
0 helpful votes
Follow Julie T.
Unfollow Julie T.
Share Review
Report Review

Easy & Fast, no waiting in lines
August 20, 2015

Easy & Fast, no waiting in lines

Date of experience: August 20, 2015
George E.
0 reviews
0 helpful votes
Follow George E.
Unfollow George E.
Share Review
Report Review

I was told the amount was $30.00
August 20, 2015

I was told the amount was $30.00. My bank shows over a $100.00 charge. When I called about the discrepancy in the charge, I was offered a $10.00 discount! I don't want a discount! I want the price I was told I was paying! And I did not order a whole new tag! All I needed was a new sticker! I think this site is a scam! You make big money on shipping along with other miscellaneous charges! I could have driven 2 miles and picked it up myself from a REAL DMV office! Just fraud!

Date of experience: August 20, 2015
Donna R.
0 reviews
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

I found it very easy to renew on line
August 20, 2015

I found it very easy to renew on line.

Date of experience: August 20, 2015
Charles H.
0 reviews
0 helpful votes
Follow Charles H.
Unfollow Charles H.
Share Review
Report Review

Great received in just a few days
August 20, 2015

Great received in just a few days

Date of experience: August 20, 2015
ANTHONY C.
0 reviews
0 helpful votes
Follow ANTHONY C.
Unfollow ANTHONY C.
Share Review
Report Review

The time it took for me to complete the transaction was a hold lot better than going to the auto tag agency.

Date of experience: August 20, 2015
Cheryl J.
0 reviews
0 helpful votes
Follow Cheryl J.
Unfollow Cheryl J.
Share Review
Report Review

Handy
August 20, 2015

Handy

Date of experience: August 20, 2015
karen r.
0 reviews
0 helpful votes
Follow karen r.
Unfollow karen r.
Share Review
Report Review

Quick and easy
August 20, 2015

Quick and easy

Date of experience: August 20, 2015
Rocio R.
0 reviews
0 helpful votes
Follow Rocio R.
Unfollow Rocio R.
Share Review
Report Review

Fast and easy
August 20, 2015

Fast and easy

Date of experience: August 20, 2015
Gilberto C.
0 reviews
0 helpful votes
Follow Gilberto C.
Unfollow Gilberto C.
Share Review
Report Review

Awesome service, fast and convenient
August 20, 2015

Awesome service, fast and convenient.

Date of experience: August 20, 2015
Sierra P.
0 reviews
0 helpful votes
Follow Sierra P.
Unfollow Sierra P.
Share Review
Report Review

Very easy
August 20, 2015

Very easy

Date of experience: August 20, 2015
James S.
0 reviews
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Please explain better about "rush" processing, why should I want to? What's the normal time required? Will it take more than 18 days?

Date of experience: August 20, 2015
Glenn M.
0 reviews
0 helpful votes
Follow Glenn M.
Unfollow Glenn M.
Share Review
Report Review

I did not see an option regarding customizing the lettering on the plate. If I missed it then maybe I went too quickly but if not then I would suggest that to the website so people can choose to customize what is written on their plates.

Date of experience: August 20, 2015
James E.
4 reviews
0 helpful votes
Follow James E.
Unfollow James E.
Share Review
Report Review

Convenient, easy, saves me a trip to DMV
August 20, 2015

Convenient, easy, saves me a trip to DMV.

Date of experience: August 20, 2015
Marian P.
0 reviews
0 helpful votes
Follow Marian P.
Unfollow Marian P.
Share Review
Report Review

Amount on bill differs from bill mailed
August 20, 2015

Amount on bill differs from bill mailed.

Date of experience: August 20, 2015
carmen w.
0 reviews
0 helpful votes
Follow carmen w.
Unfollow carmen w.
Share Review
Report Review

So far so good lets see how long it takes to get
August 20, 2015

So far so good lets see how long it takes to get

Date of experience: August 20, 2015