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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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robert o.
0 reviews
0 helpful votes
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My first time order my tags on line, I am please with renewal on line,,AAA, Robert,,

Date of experience: August 22, 2015
John T.
0 reviews
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Read the terms of service
August 22, 2015

Read the terms of service. Fees, Fees and more fees.

Date of experience: August 22, 2015
Michael S.
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So far so good
August 22, 2015

So far so good

Date of experience: August 22, 2015
agron m.
0 reviews
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To much fees not doing business with you anymore
August 22, 2015

To much fees not doing business with you anymore. Almost dubble what I paid before.

Date of experience: August 22, 2015
Stephen A.
0 reviews
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It's done!
August 22, 2015

It's done! No hassles.

Date of experience: August 22, 2015
Gregg F.
0 reviews
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Amazing Service!
August 22, 2015

Amazing Service!

Date of experience: August 22, 2015
Benny R.
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Good
August 22, 2015

Good

Date of experience: August 22, 2015
Sean G.
0 reviews
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None
August 22, 2015

None

Date of experience: August 22, 2015
sean g.
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Easy to find, use and complete information
August 22, 2015

Easy to find, use and complete information.

Date of experience: August 22, 2015
Cassondra D.
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Quick and easy
August 22, 2015

Quick and easy. But the website was unclear that they were only charging me for their services when I gave my credit card information, not for my tag renewal. So I ended up paying double the price I could've paid had I gone into the DMV myself. I called customer service to cancel my order, but the state had already approved the tag. So there was really nothing they could do at that point. But they did work with me some and I was very happy with the attitude and courtesy I was given by the representative during the misunderstanding. I won't be using this service again, but I do appreciate the respectful customer service and would recommend this company to those who have a need for this particular service.

Date of experience: August 22, 2015
Patricia M.
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Easy to do online
August 22, 2015

Easy to do online. Only problem I had was the total amount taken out of my bank account. It would be better if you included the whole amount including all taxes and fees. I was close to being overdrawn.

Date of experience: August 22, 2015
DAVID B.
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Excellant
August 22, 2015

Excellant

Date of experience: August 22, 2015
Kelly R.
0 reviews
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Fast and convenient
August 22, 2015

Fast and convenient

Date of experience: August 22, 2015
Madison R.
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Was told my first order was cancelled and when I clicked where the link was placed o had to pay TWICE and haven't seen the first amount refunded.

Date of experience: August 22, 2015
javier c.
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Very easy and friendly
August 22, 2015

Very easy and friendly

Date of experience: August 21, 2015
Mary M.
3 reviews
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This has been the easiest on-line order I have ever placed.

Date of experience: August 21, 2015
Ashley H.
4 reviews
0 helpful votes
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Easy & convient
August 21, 2015

Easy & convient

Date of experience: August 21, 2015
Leah M.
0 reviews
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Easy order process
August 21, 2015

Easy order process

Date of experience: August 21, 2015
sister C.
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Am hoping that the ease of this process is not deceiving and that my South Carolina plates (tag) and title will be ensured.

Date of experience: August 21, 2015
BETTY K.
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SO FAR, SO GOOD
August 21, 2015

SO FAR, SO GOOD. IT WAS QUICK. LETS SEE HOW FAST I GET IT BACK. SHOULD BE ABLE TO PRINT A CONFIRMATION SINCE IT IS LATE GETTING SENT IN.

Date of experience: August 21, 2015