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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Autumn H.
0 reviews
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Easy & convient
August 23, 2015

Easy & convient. However, hidden fees I wasn't aware of until after I checked out.

Date of experience: August 23, 2015
Francis F.
0 reviews
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Great
August 23, 2015

Great

Date of experience: August 23, 2015
Julie K.
0 reviews
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Everything worked so far and tags received
August 23, 2015

Everything worked so far and tags received.

Date of experience: August 23, 2015
MARLYS G.
0 reviews
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Quick and easy too much money
August 23, 2015

Quick and easy too much money

Date of experience: August 23, 2015
Daphka J.
0 reviews
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It was very satisfied lets just hope that my order come as satisfied as it was.

Date of experience: August 23, 2015
AdrianLee S.
0 reviews
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This was a quick and easy way to renew my registration as I didn't get my printed form and I'd rather do it this way. Thank you. I was very disappointed when I got the bill for my tags which should have cost just $46.10 plus the express delivery. I had to go to the motor vehicle to change my address and it cost me another $35.00. I certainly did not appreciate having to spend that extra money, money I needed for food for the rest of the month. I let motor vehicle know what you are doing and will warn others of the scam you are running.

Date of experience: August 23, 2015
Stephanie S.
0 reviews
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Very easy and quick
August 23, 2015

Very easy and quick

Date of experience: August 23, 2015
Richard R.
0 reviews
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Good
August 23, 2015

Good

Date of experience: August 23, 2015
donald b.
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Fast easy convenient
August 23, 2015

Fast easy convenient

Date of experience: August 23, 2015
Gordon B.
0 reviews
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Very easy, convenient
August 23, 2015

Very easy, convenient.

Date of experience: August 23, 2015
Marie F.
0 reviews
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No problems
August 23, 2015

No problems

Date of experience: August 23, 2015
Ronald R.
4 reviews
0 helpful votes
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It was quick and easy
August 23, 2015

It was quick and easy

Date of experience: August 23, 2015
John S.
0 reviews
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Fast and convenient
August 23, 2015

Fast and convenient - great public service Thank You

Date of experience: August 22, 2015
Lillian G.
0 reviews
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Thank you for making it so easy to renew
August 23, 2015

Thank you for making it so easy to renew

Date of experience: August 22, 2015
Alice M.
0 reviews
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Very easy
August 23, 2015

Very easy

Date of experience: August 22, 2015
Joyce M.
0 reviews
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Very easy
August 23, 2015

Very easy

Date of experience: August 22, 2015
Lauren E.
5 reviews
0 helpful votes
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I needed to call about an issue, and the gentleman who helped me was so nice and helpful. He fixed the issue right away. I called a few days later to follow up, and the young lady who helped me was just as nice. In a day and age when customer service doesn't seem as important to companies anymore, it's refreshing to have an all around caring business!

Date of experience: August 22, 2015
Dorothy B.
0 reviews
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Happy I could do this online!
August 22, 2015

Happy I could do this online!

Date of experience: August 22, 2015
Michael L.
4 reviews
0 helpful votes
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All have been ordered, confirmed, and received
August 22, 2015

All have been ordered, confirmed, and received. Happy tags owner!

Date of experience: August 22, 2015
Linda D.
3 reviews
0 helpful votes
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I selected to renew my registration for 2 years instead of 1 year. The price didn't change on the screen. I'm hoping that it accepted the 2 year renewal. Not sure what will be charged to my credit card. We'll see.

Very happy with receiving my etags so very quickly. I just wish you could fix the system to show that they 2 year was selected at checkout so I would know immediately what my credit card is going to be charged. Other than that - FANTASTIC! I always use online renewal and will continue to do so. I will also encourage anyone that mentions getting new tags to do so online...

Date of experience: August 22, 2015