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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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robert k.
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Really happy that I can renew online
September 22, 2015

Really happy that I can renew online. Just wish the full price was disclosed first.

Date of experience: September 21, 2015
Luis A.
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Very Satisfied
September 22, 2015

Very Satisfied.

Date of experience: September 21, 2015
Guillermo I.
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Is very easy
September 22, 2015

Is very easy. Good experience.

Date of experience: September 21, 2015
Edry E.
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Perfect update
September 21, 2015

Perfect update

Date of experience: September 21, 2015
Briana G.
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Very easy and simple but it was 2 times more expensive to order online then it would have been if I sent it by mail or went in person. And the fact that I didn't know the final price til it was processing was a shocker also. If I would have know the final price before I paid then I would have gone and paid it in the mail. Besides that it was a very easy process to order online.

Date of experience: September 21, 2015
Elizabeth B.
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Was surprised by the additional fees for doing this online.

Date of experience: September 21, 2015
Nilsa R.
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Very quick
September 21, 2015

Very quick

Date of experience: September 21, 2015
Florida D.
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This was quick and easy to use
September 21, 2015

This was quick and easy to use. The screens walked me through everything I needed to do without my having to figure out what to do. Well done.

Date of experience: September 21, 2015
eric s.
0 reviews
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To high of a fee
September 21, 2015

To high of a fee

Date of experience: September 21, 2015
joe Y.
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You get directed to this website because they make it seem like they are the official DMV website. Save $40 and do all this directly on the official DMV website. Cheaper and quicker.

Date of experience: September 21, 2015
Tina a.
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$19.95 service fee
September 21, 2015

$19.95 service fee - I would of rather stood in line for 2 hours at the DMV...

Date of experience: September 21, 2015
Brian L.
3 reviews
0 helpful votes
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Why charge more then what the paper ducuments says!
September 21, 2015

Why charge more then what the paper ducuments says!

Date of experience: September 21, 2015
LInda D.
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Quick & easy
September 21, 2015

Quick & easy.

Date of experience: September 21, 2015
LINDA Y.
0 reviews
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I GLADE IT CAUGHT 2 OF MY MISTAKE
September 21, 2015

I GLADE IT CAUGHT 2 OF MY MISTAKE

Date of experience: September 21, 2015
RITA N.
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Process very easy
September 21, 2015

Process very easy. Tag and registration arrived in a timely manner. I elected a two year renewal and would use this process again the next time it my renewal is due.

Date of experience: September 21, 2015
Shelby L.
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Quick, simple, and easy to navigate
September 21, 2015

Quick, simple, and easy to navigate

Date of experience: September 20, 2015
Marcella L.
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Not happy with all the fees charged
September 21, 2015

Not happy with all the fees charged. I thought I was going through the State until it was too late for me to change the order. The product was delivered promptly. But I got a notice in the mail from the State to renew my license implying consequences for not renewing within the appropriate time frame. So I sure hope all the paperwork is done correctly.

Date of experience: September 20, 2015
Wesly S.
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It was good but it didn't seem like I was renewing on broward.org websie

Date of experience: September 20, 2015
Marion T.
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Very good
September 20, 2015

Very good

Date of experience: September 20, 2015
Patricia C.
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The site is very easy to use and easy to understand
September 20, 2015

The site is very easy to use and easy to understand. Easy to navigate

Date of experience: September 20, 2015