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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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William S.
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Easy process, quite impressed
September 22, 2015

Easy process, quite impressed. First time re-registering in Florida. Is it always on your Birthday? Just purchased vehicle 4.5 months ago, was surprised it was due already. Past due I should say.

Date of experience: September 22, 2015
Deborah L.
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So easy, why wouldn't everyone do it this way
September 22, 2015

So easy, why wouldn't everyone do it this way.

Date of experience: September 22, 2015
Loretta F.
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It has taken way too long to get this done on line!
September 22, 2015

It has taken way too long to get this done on line! Too many addresses to choose from to renew registration. I'm not a computer expert but I am definitely not stupid. But I am certainly frustrated by now!
I used the address provided by the DMV on the renewal notice but after entering all my information I found I was not at DMV but ETag had taken over. Yes it was somewhat faster to receive my new tag for the car, but a few days longer wouldn't have made a difference to me and would have saved me $41.40, the fee you charged me!

Date of experience: September 22, 2015
afef c.
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Great jsut worked on firefoks
September 22, 2015

Great jsut worked on firefoks

Date of experience: September 22, 2015
six p.
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I hope it works
September 22, 2015

I hope it works.

Date of experience: September 22, 2015
joe r.
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Too many extra hidden charges
September 22, 2015

Too many extra hidden charges.

Date of experience: September 22, 2015
SUSANA B.
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Final price of the tag was much higher than the one I was supposed to pay for.

Date of experience: September 22, 2015
EDGARDO C.
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The renewal process is fast
September 22, 2015

The renewal process is fast

Date of experience: September 22, 2015
ROGER J.
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QUICK AND EASY!
September 22, 2015

QUICK AND EASY!
But cost entirely too much!

Date of experience: September 22, 2015
David F.
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Very easy to navigate the site
September 22, 2015

Very easy to navigate the site. I wish the site would say what the advantage is by using Rush Order if qualified. I didn't get immediate confirmation after hours. Does the site not reply after hours?

Date of experience: September 22, 2015
Deryle J.
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Convient & fast shipping which is plus thanks etags direct & staff

Date of experience: September 22, 2015
Paul R.
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Fast and easy
September 22, 2015

Fast and easy

Date of experience: September 22, 2015
Earl H.
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Went will
September 22, 2015

Went will

Date of experience: September 22, 2015
Hong Q.
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Very oggd
September 22, 2015

Very oggd

Date of experience: September 22, 2015
Cecilia A.
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Everything went smoothly on the website
September 22, 2015

Everything went smoothly on the website

Date of experience: September 22, 2015
Luz M.
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Renewing by e-mail is faster and very easy
September 22, 2015

Renewing by e-mail is faster and very easy. Thank You

Date of experience: September 22, 2015
Susan P.
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Quick and easy
September 22, 2015

Quick and easy

I would never have used this convenience if I had been aware of the 19.95 fee. Very disappointed I didn't mail in or go to the DMV to pick the tags up or to pay closer attention to the fine print. My fault I guess. I think this fee is unreasonable and will inform my friends and co-workers of same.

Date of experience: September 22, 2015
Daphne H.
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Very expensive please remove my information from your files. I greatly appreciate it.

Date of experience: September 22, 2015
Roberto C.
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The process was very easy
September 22, 2015

The process was very easy.

Date of experience: September 22, 2015
juan M.
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Quick and simple
September 22, 2015

Quick and simple

Date of experience: September 22, 2015