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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Finn K.
0 reviews
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Great
September 23, 2015

Great

Date of experience: September 23, 2015
Ryan F.
3 reviews
0 helpful votes
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Very easy and saved me time, but there are a lot of fees that go along with each order.

Date of experience: September 23, 2015
david t.
0 reviews
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My order did not get completed and there was no explanation as to why other than there was "an issue". My guess is that it did not get processed because I was past the expiration date on my vehicle registration and it likely requires me to handle in person. I feel this company is a scam. They handle thousands of online registrations and know darn well they cant do an online registration after expiration date and it should have informed people on the website of this before taking the $1.95 convenience fee that won't be refunded. I know its only $1.95 but it is clear that they want people who they cant help to put their info in so they can obtain thousands of $1.95 fees from those who do not know the dmv registration rules.

Date of experience: September 23, 2015
Angela M.
0 reviews
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It was quick and easy to use however in the end I hated to know that I paid double for my tag. I wished I would have just gone on line and it ordered from the state. It would have taken a few days longer to receive but I would have saved money. Oh well...live and learn. I want use it again.

Date of experience: September 23, 2015
andres V.
0 reviews
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Quick and easy
September 23, 2015

Quick and easy

Date of experience: September 23, 2015
America V.
0 reviews
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Love the website it was quit
September 23, 2015

Love the website it was quit

Date of experience: September 23, 2015
Knox M.
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All OK except knowing the cost
September 23, 2015

All OK except knowing the cost. Always need to know costs before commitment. In this case, evidently,no choice.
Wondered why I received a different license plate instead of just tags. Tags have to be cheaper and less work.

Date of experience: September 23, 2015
Beverly O.
0 reviews
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No problems Thanks
September 23, 2015

No problems Thanks

Date of experience: September 23, 2015
Geraldine R.
0 reviews
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Very easy to do and understand
September 23, 2015

Very easy to do and understand

Date of experience: September 23, 2015
Adelaide F.
0 reviews
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Wouldn't accept discover card and it is good
September 23, 2015

Wouldn't accept discover card and it is good. Didn't know it needed my visa

Date of experience: September 23, 2015
Tori C.
0 reviews
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The internet said the price was $28.95 & no fees...
September 23, 2015

The internet said the price was $28.95 & no fees were disclosed at check out- Bill came to $68.00- It was only $42.00 though the mail with DMV- Will never use your over priced service again.

Date of experience: September 23, 2015
Todd N.
0 reviews
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You should put the total amount due instead of having to go to a spreadsheet and hoping I am right. I have no idea how much I have to pay for a stupid sticker that means nothing but money in someones pocket.

Date of experience: September 23, 2015
brian m.
0 reviews
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Couldn't be easier
September 23, 2015

Couldn't be easier

Date of experience: September 23, 2015
sandy a.
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It was fast easy and convenience, I am very pleased
September 23, 2015

It was fast easy and convenience, I am very pleased

Date of experience: September 22, 2015
luis A.
0 reviews
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Take me time because every time send me error
September 23, 2015

Take me time because every time send me error

Date of experience: September 22, 2015
Davina K.
0 reviews
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Very positive experience
September 23, 2015

Very positive experience.

Date of experience: September 22, 2015
Mark S.
5 reviews
0 helpful votes
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Excellent!
September 23, 2015

Excellent! Easy and quick

Date of experience: September 22, 2015
Rohan S.
0 reviews
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Good, very modern, very convenient and easy to use
September 23, 2015

Good, very modern, very convenient and easy to use.

Date of experience: September 22, 2015
James R.
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Easy
September 23, 2015

Easy - but expensive for a replacement sticker!

Date of experience: September 22, 2015
Francisco A.
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Good
September 22, 2015

Good

Date of experience: September 22, 2015