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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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stanley Z.
0 reviews
0 helpful votes
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I entered an incorrect address
September 20, 2015

I entered an incorrect address. It should have been ******* not *******

Date of experience: September 20, 2015
Deborah W.
2 reviews
0 helpful votes
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They do not have the information needed to resolve my issue.

Date of experience: September 20, 2015
Dwayne V.
0 reviews
0 helpful votes
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Disappointing
September 20, 2015

Disappointing

Date of experience: September 20, 2015
Donald B.
0 reviews
0 helpful votes
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Great site
September 20, 2015

Great site -- easy to do.p

Date of experience: September 20, 2015
yazeed a.
0 reviews
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Very good
September 20, 2015

Very good

Date of experience: September 19, 2015
Jacqueline J.
4 reviews
0 helpful votes
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Very easy, but was a bit thrown off with the rush delivery when without it you are suppose to receive your renewal in 3 business days. I was going out of town for a month when I realized my tags were going to expire, and searched online to find a company that would renew my registration / tags. I found eTagsDirect.com which was user friendly and ordered my tags regular delivery and received it 3 business days later. I was worried I wouldn't receive the package at my hotel in North Dakota, but I did. I would definitely recommend and use them again.

Date of experience: September 19, 2015
stanley t.
0 reviews
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Very quick & convenient
September 20, 2015

Very quick & convenient

Date of experience: September 19, 2015
daniel n.
0 reviews
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Easy to find and fill out
September 20, 2015

Easy to find and fill out.

Date of experience: September 19, 2015
JERRY M.
0 reviews
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Good I like the follow up
September 19, 2015

Good I like the follow up. You are good.

Date of experience: September 19, 2015
Walter B.
0 reviews
0 helpful votes
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A very good result on information and how focused it was for correct info

Date of experience: September 19, 2015
Angelique R.
0 reviews
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Fast and easy but online gives you a different price then what they charge you. Suppose to pay only 32 dollar supposedly but yet was charged 104 without being told or aware.

Date of experience: September 19, 2015
Kimberly M.
0 reviews
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Quick and easy to order
September 19, 2015

Quick and easy to order

Date of experience: September 19, 2015
Susan B.
0 reviews
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Very good web site just wasn't told about all the extra fees. Ended up costing me 50.00 more for 2 cars than if I had ordered through DMV itself

Date of experience: September 19, 2015
RONALD G.
0 reviews
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You are nothing but a bunch of deceitful thieves!
September 19, 2015

You are nothing but a bunch of deceitful thieves!

Date of experience: September 19, 2015
Clarence P.
0 reviews
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It went smooth and quick
September 19, 2015

It went smooth and quick

Date of experience: September 19, 2015
CELANIE C.
0 reviews
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The registration process was easy; however, I was not informed what my total payment will be, including the State registration tax and fees.

Date of experience: September 19, 2015
ross M.
0 reviews
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It was quick and easy to follow
September 19, 2015

It was quick and easy to follow. However, they sent me to yearly tag for my plates, but did not send me the monthly sticker which goes on the left side of the plate.

Date of experience: September 19, 2015
Marvin S.
0 reviews
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Awaiting to arrival or at least, the whereabouts of the tag for my 2008 Civic

Date of experience: September 19, 2015
Georgina P.
0 reviews
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Works well
September 19, 2015

Works well

Date of experience: September 19, 2015
harry w.
0 reviews
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I was outraged at the total price I was charged because I chose to take care of this online versus coming in and loosing time from work...

Big mistake...a rip off that is so consistent with Sarasota county!

Date of experience: September 19, 2015