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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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livio c.
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Good
September 26, 2015

Good

Date of experience: September 26, 2015
KATHLEEN S.
0 reviews
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This was quick and easy
September 26, 2015

This was quick and easy. Much better.

Date of experience: September 26, 2015
Svitlana W.
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Easy and quick
September 26, 2015

Easy and quick. Hopefully reliable as well.

Date of experience: September 26, 2015
alfred c.
0 reviews
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I I never recib my tags please I need at sonner...
September 26, 2015

I I never recib my tags please I need at sonner... please I need my TAGS n REDISTRATION

Date of experience: September 26, 2015
ROY C.
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Fine Service
September 26, 2015

Fine Service.
Sure beats driving to an office, looking for a parking spot and waiting in line.

Date of experience: September 26, 2015
Gerald H.
0 reviews
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THANK YOU for adding the optional speed delivery
September 26, 2015

THANK YOU for adding the optional speed delivery.

Date of experience: September 26, 2015
jaden r.
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Nice and fast
September 26, 2015

Nice and fast. Thank you

Date of experience: September 25, 2015
Richard N.
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Very good
September 26, 2015

Very good

Date of experience: September 25, 2015
Sebastian G.
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Very fast and convenient, ordered my registration...
September 26, 2015

Very fast and convenient, ordered my registration Tuesday afternoon, It was in the mail Friday morning WITHOUT the extra 6-7$ for rushing. Will definitely use again for other vehicles!

Date of experience: September 25, 2015
javier p.
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Thx
September 26, 2015

Thx

Date of experience: September 25, 2015
Justin M.
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It would be helpful if you could see what the total cost will be with state taxes added before selecting to complete your payment.

Date of experience: September 25, 2015
Thomas D.
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I must have missed something when I went on line...
September 25, 2015

I must have missed something when I went on line...I thought the fees were going to be alot less than they turned out to be!

Date of experience: September 25, 2015
Robert S.
5 reviews
0 helpful votes
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A little more expensive than i planned
September 25, 2015

A little more expensive than i planned.

Date of experience: September 25, 2015
Shannon B.
0 reviews
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Good
September 25, 2015

Good

Date of experience: September 25, 2015
Omar A.
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Good
September 25, 2015

Good

Date of experience: September 25, 2015
Carlos B.
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Good
September 25, 2015

Good. Only problem was, I got confused thinking that I was dealing with the authority directly. Secondly, I was not aware of the change of the plate. Otherwise, service was fast

Date of experience: September 25, 2015
Felipe C.
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Good, segure and quickli
September 25, 2015

Good, segure and quickli

Date of experience: September 25, 2015
thomas c.
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Hidden costs
September 25, 2015

Hidden costs

Date of experience: September 25, 2015
miami s.
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Smooth
September 25, 2015

Smooth

Date of experience: September 25, 2015
Lauren W.
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Was easy and quick and they got to my residence so quickly...

Date of experience: September 25, 2015