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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Justin L.
0 reviews
0 helpful votes
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Fat survice fee
September 27, 2015

Fat survice fee. But not ridn dirty aint free

Date of experience: September 27, 2015
Lottisua M.
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I didn't realize I would have to pay so much
September 27, 2015

I didn't realize I would have to pay so much. I thought this was the Florida tax site. I won't use this service again next year!

Date of experience: September 27, 2015
Margaret C.
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It was very quick and easy
September 27, 2015

It was very quick and easy

Date of experience: September 27, 2015
Fredric G.
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Too many service fees!
September 27, 2015

Too many service fees!

Date of experience: September 27, 2015
freddie s.
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Good
September 27, 2015

Good

Date of experience: September 27, 2015
TSnell T.
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Exellent
September 27, 2015

Exellent
Custermer service was
Great.Will recommend
To friends

Date of experience: September 26, 2015
Luis E.
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Is very important that appears in the digital purchase 100% $ with fee.
Thanks

Date of experience: September 26, 2015
RALPH M.
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Most people don't read the terms on something like this. I thought it was a legitimate site, only to be charged more than double because I didn't read the terms. I'm sure many people feel they were taken advantage of when you list the cost at $28 and then you charge 64.95 for the order. Why don't you list the charges before we place the order, so people are not taken advantage of.

Date of experience: September 26, 2015
Pamela Y.
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I will never use your service again
September 27, 2015

I will never use your service again. Tags can be renewed online through the tax collectors office without all the service charges. Getting my tag through eTags my $36.00 tag ended up costing me $71.00.

Date of experience: September 26, 2015
CARLOS J.
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EXCELLENT SITE
September 26, 2015

EXCELLENT SITE

Date of experience: September 26, 2015
N M.
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I would rather forget the whole experience
September 26, 2015

I would rather forget the whole experience.

Date of experience: September 26, 2015
ricardo l.
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It is very fast and simple
September 26, 2015

It is very fast and simple

Date of experience: September 26, 2015
Elizabeth D.
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I've never used this service
September 26, 2015

I've never used this service. I hope my renewal is correct.

Date of experience: September 26, 2015
ashley m.
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Gave false prices
September 26, 2015

Gave false prices

Date of experience: September 26, 2015
Rhonda A.
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Easy to use
September 26, 2015

Easy to use

Date of experience: September 26, 2015
Gisela M.
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Fast shipping
September 26, 2015

Fast shipping

Date of experience: September 26, 2015
Areal B.
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I never saw the total amount till after my card was charged. I only aaw the 31 dollars which was the service fee. I liked that it qas quick though

Date of experience: September 26, 2015
Cameron L.
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Fast and easy
September 26, 2015

Fast and easy

Date of experience: September 26, 2015
gordon p.
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Very impressed with system approach
September 26, 2015

Very impressed with system approach.

Date of experience: September 26, 2015
Luchen W.
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It's ok
September 26, 2015

It's ok

Date of experience: September 26, 2015