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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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thomas c.
0 reviews
0 helpful votes
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Hidden costs
September 25, 2015

Hidden costs

Date of experience: September 25, 2015
miami s.
0 reviews
0 helpful votes
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Smooth
September 25, 2015

Smooth

Date of experience: September 25, 2015
Lauren W.
0 reviews
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Was easy and quick and they got to my residence so quickly...

Date of experience: September 25, 2015
Mark B.
0 reviews
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Easy to do
September 25, 2015

Easy to do

Date of experience: September 25, 2015
james b.
0 reviews
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Quick & easy
September 25, 2015

Quick & easy

BUT, SINCE THEN, THE AMOUNT WAS INCORRECT. THE ONLINE AMOUNT WAS $28.85 FOR ALL 3 ACCOUNTS AND WE WERE CHARGED AN ADDITIONAL CHARGE AMOUNTING TO $111.00, wHY?

Date of experience: September 25, 2015
Meagan S.
0 reviews
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Easy and fast!
September 25, 2015

Easy and fast!

Date of experience: September 25, 2015
Robbie F.
0 reviews
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Everything went ok
September 25, 2015

Everything went ok. Thanks. I accidentally chose your site to renew my tag. It cost me about $30.00 more than renewing through the DMV. I will just have to be more careful next time I renew online. The only thing I can say at this point was I did not have to wait in line for an hour or so.

Date of experience: September 25, 2015
robert c.
0 reviews
0 helpful votes
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No
September 25, 2015

No

Date of experience: September 25, 2015
Jayne t.
0 reviews
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Quick and easy
September 25, 2015

Quick and easy

Date of experience: September 25, 2015
Vadim P.
0 reviews
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Fantastic!
September 25, 2015

Fantastic!

Date of experience: September 25, 2015
jULEEUN J.
0 reviews
0 helpful votes
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Quick and easy
September 25, 2015

Quick and easy. No lines!

Date of experience: September 25, 2015
Kerryann F.
0 reviews
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This experience was great
September 25, 2015

This experience was great.

Date of experience: September 25, 2015
Joan K.
0 reviews
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Easy
September 25, 2015

Easy.

Date of experience: September 25, 2015
Donald S.
1 review
0 helpful votes
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Great
September 25, 2015

Great

Date of experience: September 25, 2015
louis o.
0 reviews
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It was quick an easy best ever
September 25, 2015

It was quick an easy best ever

Date of experience: September 25, 2015
RC E.
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Every efficient and convenient service
September 25, 2015

Every efficient and convenient service.

Date of experience: September 25, 2015
Sarah T.
0 reviews
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AWESOME!
September 25, 2015

AWESOME!

Date of experience: September 25, 2015
Harold W.
0 reviews
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Easy
September 25, 2015

Easy

Date of experience: September 25, 2015
Joseph C.
0 reviews
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Need as soon as possible
September 25, 2015

Need as soon as possible

Date of experience: September 25, 2015
Tammy Z.
0 reviews
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It was quick and easy
September 25, 2015

It was quick and easy.

Date of experience: September 24, 2015