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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Thomas P.
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Good
October 1, 2015

Good

Date of experience: October 1, 2015
Mary N.
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Very deceiving, I thought I was online with the DMV, will look closer at web site next time. Will not use you again, almost double what it would have cost.

Date of experience: October 1, 2015
ALEXEY R.
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Good
October 1, 2015

Good

Date of experience: September 30, 2015
Thalmus D.
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Fast and easy to process the renewal
October 1, 2015

Fast and easy to process the renewal.

Date of experience: September 30, 2015
robert e.
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Easy to use thank you
October 1, 2015

Easy to use thank you

Date of experience: September 30, 2015
John K.
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Amazinnnnnnnngggg
October 1, 2015

Amazinnnnnnnngggg

Date of experience: September 30, 2015
Gale M.
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No issue
October 1, 2015

No issue

Date of experience: September 30, 2015
Patricia G.
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Your company is a total RIP OFF
October 1, 2015

Your company is a total RIP OFF. I ended up paying $60.00 more than if I had done it thru the mail which I will now continue to do. Called and spoke to a lady who was very rude and did not want to assist me. Be aware folks do not make the same mistake I made. When you try to do it online your website is defaulted to these people and you would end up paying twice as much as if you did it my mail...Do not fall in this trap. I have also consulted my attorney who will be investigating the company for their dishonest business practices...

Date of experience: September 30, 2015
Susana M.
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Fast and easy website to use!
October 1, 2015

Fast and easy website to use! Thanks.

Date of experience: September 30, 2015
Ashley M.
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It was quick and fast but it never told me what my state registration fee is. I thought the total was around $35 but when the invoice came, I was charged $64. It would have been nice to know through email what my overall total cost was

Date of experience: September 30, 2015
Gil M.
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Very fast
September 30, 2015

Very fast

Date of experience: September 30, 2015
Glenda B.
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Great
September 30, 2015

Great

Date of experience: September 30, 2015
ELENA C.
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I did all this on September 4th, because i wanted my tag before my bday on the 21st. Well everything had gone great, i even got an email asking whether i received my tag or not. Comes to be that I NEVER GOT MY TAG! And when i called this morning, i not only wasn't on the system but i was CHARGED $1.99 for YOU cancelling my order! That was not nice! Nor do i appreciate getting charged $2 for something i never cancelled, hello, i need my tag!

Date of experience: September 30, 2015
Katee m.
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Too expensive
September 30, 2015

Too expensive

Date of experience: September 30, 2015
Eleanor D.
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Quick and easy
September 30, 2015

Quick and easy. There were a lot of charges I wasn't aware of when I ordered on etags.

Date of experience: September 30, 2015
Abigail A.
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Fast, and understanble
September 30, 2015

Fast, and understanble

Date of experience: September 30, 2015
Michele W.
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The first time it didn't take
September 30, 2015

The first time it didn't take. I started over and finally it seems to have completed the process. I've noticed a different total on my paper notification than what was charged me. Will that come out correctly?

Date of experience: September 30, 2015
James S.
2 reviews
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Wasn't sure it took the second car since there wasn't a visual of the first. Also the page should look up the state amount vs showing TBD so you can see the full bill before entering credit card info. Etags arrived in just a few days so experience overall was very good.

Date of experience: September 30, 2015
Denis A.
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Excellent
September 30, 2015

Excellent

Date of experience: September 30, 2015
AMBER Q.
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Quick and easy but was not happy that it took 3 days of calling to finally get through to someone on the phone.

Date of experience: September 30, 2015