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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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ALICE F.
0 reviews
0 helpful votes
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Done easy and quick
October 2, 2015

Done easy and quick

Date of experience: October 1, 2015
Susan B.
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It was so fast and easy
October 2, 2015

It was so fast and easy. Thank you so much.

Date of experience: October 1, 2015
Rick J.
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Website appeared to be official state website charges were not clear until after they were sent.impossible to reach customer service for any help

Date of experience: October 1, 2015
JORGE G.
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No comment
October 2, 2015

No comment

Date of experience: October 1, 2015
Lucille L.
0 reviews
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Easy to navigate
October 1, 2015

Easy to navigate. Due to my own mistake I had t cancel my order.

Date of experience: October 1, 2015
JAMES J.
0 reviews
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GREAT!
October 1, 2015

GREAT! QUICK AND SIMPLE, AND NO WAITING IN LINE OR MISSING WORK!

Date of experience: October 1, 2015
j f.
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Very easy
October 1, 2015

Very easy. Fast delivery

Date of experience: October 1, 2015
bruno c.
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Great service
October 1, 2015

Great service

Date of experience: October 1, 2015
Staria S.
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This is much easier and less stressful than having to take time off work and wait in the long lines. I was surprised when I saw a $19.95 charge added to my bill when I completed it.

Date of experience: October 1, 2015
Taylor S.
0 reviews
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The experience was fairly easy and self explanatory however the information on the site was misleading. I thought I would get an email version of the tags so I could carry with me until I get the official ones in the mail.

Date of experience: October 1, 2015
jane t.
0 reviews
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So easy
October 1, 2015

So easy

Date of experience: October 1, 2015
Kendra O.
0 reviews
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Very Easy to renew!
October 1, 2015

Very Easy to renew!

Date of experience: October 1, 2015
Susan A.
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Faster than last year, and very easy
October 1, 2015

Faster than last year, and very easy. Thank you.

Date of experience: October 1, 2015
lynn s.
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A lot easier and quicker than going to DMV
October 1, 2015

A lot easier and quicker than going to DMV.

Date of experience: October 1, 2015
Walter d.
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Well how soon for tags
October 1, 2015

Well how soon for tags

Date of experience: October 1, 2015
Theliza B.
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Very easy
October 1, 2015

Very easy

Date of experience: October 1, 2015
jacqueline G.
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Excellent!
October 1, 2015

Excellent!

Date of experience: October 1, 2015
Liuver S.
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Was so easy and fast...
October 1, 2015

Was so easy and fast... Thanks

Date of experience: October 1, 2015
Henry J.
3 reviews
0 helpful votes
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It did not hurt at all
October 1, 2015

It did not hurt at all

Date of experience: October 1, 2015
Thomas P.
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Good
October 1, 2015

Good

Date of experience: October 1, 2015