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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Steven L.
0 reviews
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Easy, smooth UI
November 7, 2015

Easy, smooth UI.

Date of experience: November 7, 2015
JOHN M.
0 reviews
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GOOD SITE
November 7, 2015

GOOD SITE

Date of experience: November 6, 2015
Ajda S.
0 reviews
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Quick and easy
November 7, 2015

Quick and easy. Arrived fast! Thank you

Date of experience: November 6, 2015
JuanB M.
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Very good, user friendly
November 6, 2015

Very good, user friendly

Date of experience: November 6, 2015
Mark W.
0 reviews
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I was not told about all the fees
November 6, 2015

I was not told about all the fees. It worked but I feel like I was ripped off.

Date of experience: November 6, 2015
Sheila B.
0 reviews
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Great so far!
November 6, 2015

Great so far! Thank you for such Prompt service!

Date of experience: November 6, 2015
gert h.
0 reviews
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All good
November 6, 2015

All good

Date of experience: November 6, 2015
indra s.
0 reviews
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Very easy to follow through
November 6, 2015

Very easy to follow through.

Date of experience: November 6, 2015
MICHAEL B.
0 reviews
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I WAS NOT TOLD HOW MUCH MY TWO YEAR STICKERS COSTS

Date of experience: November 6, 2015
Carl H.
0 reviews
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Getting to this site was confusing
November 6, 2015

Getting to this site was confusing. I went to www.sjctax and was directed to another Website that charged me for a guide to Gorenew.com, when this site is etags? I also chose the two year option, but was only charged for one year?

Date of experience: November 6, 2015
William H.
2 reviews
0 helpful votes
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Seems easy
November 6, 2015

Seems easy. No problens

Date of experience: November 6, 2015
Reinaldo L.
0 reviews
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Excellent
November 6, 2015

Excellent

Date of experience: November 5, 2015
Jaclyn R.
0 reviews
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Great expierence
November 5, 2015

Great expierence

Date of experience: November 5, 2015
david m.
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It was good and quick
November 5, 2015

It was good and quick

Date of experience: November 5, 2015
IKELYN T.
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QUICK and easy
November 5, 2015

QUICK and easy. Great.

Date of experience: November 5, 2015
George R.
1 review
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POOR
November 5, 2015

POOR. Price was 3 times the cost. Cannot contact them on the phone. DMV advises not to deal with them. The speedy service I paid more for took 6 days from purchase date.

Date of experience: November 5, 2015
Carlos G.
0 reviews
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Good
November 5, 2015

Good

Date of experience: November 5, 2015
Justin F.
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Awesome
November 5, 2015

Awesome

Date of experience: November 5, 2015
Barbara B.
0 reviews
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...
November 5, 2015

Date of experience: November 5, 2015
elsa a.
0 reviews
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I was displeaaed, when trying reach anyone on the phone during business hours it was impossible, not to mention I didn't even get a response emails after I repeatedly emailed about an un authorized payment. The amount doesn't show as your ordering, until see all the additional charges on your statement. You are better off going through motor vehicles you even get it faster.

Date of experience: November 5, 2015