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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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I was displeaaed, when trying reach anyone on the phone during business hours it was impossible, not to mention I didn't even get a response emails after I repeatedly emailed about an un authorized payment. The amount doesn't show as your ordering, until see all the additional charges on your statement. You are better off going through motor vehicles you even get it faster.
Very quick and easy. This is the best way to go
Very convenient and simple to use
All okay
I ordered registration renewals for 3 of my cars and I received 2 of them and there is no way to contact them for the 3rd one. I called support phone line phone line and after 20 minutes waiting on line, I had to disconnect. Also I have sent 2 emails, just questioning if I will ever receive the third registration renewals, but no respond up to this minute. Very dissatisfied.
Yay
Why was amount to be paid on line less than the amount mailed to me?
Ba
Very easy step by step instructions
It wasn't clear there would be almost a 30$ charge for using this service.
It was quick and easy
The online renewal procedure is easy and straightforward.
Very painless
EXPENSIVE! I was mislead and cheated... I will never refer any one to your service.
Great! Have yet to receive my tag. We are in a new month and i have no decal!
When I first visited this website I thought the prices were very low and it was an easy to use and great service. I didn't realize until after I placed the orders that the charges were in addition to registration fees. That said...not such a good deal. However, when I wait till the last minute to do this and I can't afford the time to go to the DMV myself, this is a great alternative. I certainly could not pay a co worker to go to the DMV for me for $20 bucks and I got the tags the very next day. Great Service...but I wish you were able to display the actual costs when putting in an order and not just your cost.
Thanks again!
TChase
I thought this site was the Florida State site. When I clicked on the two year registration option it quoted me a price of $38.00. When I checked out it still showed me a price of $38.00. When I checked my bank account they had withdrawn $134.00! Then I got an email confirming! This is ridiculous! I called eTags and was told they do not do refunds! This will not happen again!
I am giving a low rating because the Registration Tax & Fees should calculate in BEFORE I place my order and give my credit card information. I placed the order and payed and still do not know how much exactally you are going to be charging my card. Yes I looked at you list and from what I see I can estimate $22.50 but I do not know how many other charges you are going to decide to tack on to my order before taking an undetermined amount out of my account. I do not know how this can be legal. All transactions should have a total at checkout not a subtotal only.
0000
Like new site
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

