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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Madeleine W.
0 reviews
0 helpful votes
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Much better than going to town and wait on line
November 9, 2015

Much better than going to town and wait on line.
After I was told the first time that it worked satisfactory a couple of days after I got an email that my tag did not exist and charged me 1.95 for looking it up. I emailed the problem you had was my tag they used a number 1 instead of a letter I. I don't feel that deserved a $1.95 charge.

Date of experience: November 9, 2015
Yakov V.
0 reviews
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Very quick, time saving and simple
November 9, 2015

Very quick, time saving and simple. Thank you!

Date of experience: November 9, 2015
Joshua J.
1 review
0 helpful votes
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Thx again
November 9, 2015

Thx again

Date of experience: November 9, 2015
Garrison B.
0 reviews
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Very convenient
November 9, 2015

Very convenient. Customer service however, was freaking terrible it's as if no one was sitting at a phone and got an email response several days later.

Date of experience: November 9, 2015
VIVIANA L.
0 reviews
0 helpful votes
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Easy and fast
November 9, 2015

Easy and fast

Date of experience: November 9, 2015
Sheila D.
0 reviews
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User-friendly and efficient!
November 9, 2015

User-friendly and efficient!

Date of experience: November 8, 2015
Janet S.
0 reviews
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Great program...
November 9, 2015

Great program...Saves so much time!

Date of experience: November 8, 2015
Bob F.
0 reviews
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Quick and easy
November 8, 2015

Quick and easy. Thank you.

Date of experience: November 8, 2015
Lisa C.
0 reviews
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Quick and Easy and received my tags fast!
November 8, 2015

Quick and Easy and received my tags fast!

Date of experience: November 8, 2015
Gregory J.
0 reviews
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I won't see until my shipment arrives
November 8, 2015

I won't see until my shipment arrives

Date of experience: November 8, 2015
louis t.
0 reviews
0 helpful votes
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I have no clue what is going on
November 8, 2015

I have no clue what is going on. This is a link from a government site no exact amount is attached to see what I pay. Just that I gave you my info over the internet
*******190
The process was not clear and the price was not clear so u felt like it was a scam. The price is to expensive. Probaly won't do it that way again. Almost 30 bucks.
Lost me as a customer. 10 bucks is reasonable especially cause you are on a government site. One letter from a customer to a government or media and your going to loose the right to put that on a GOVERNMENT site. It was trickery

Date of experience: November 8, 2015
B G.
3 reviews
0 helpful votes
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OVER PRICED BUT FAST QUICK SHIPPING AND DONE
November 8, 2015

OVER PRICED BUT FAST QUICK SHIPPING AND DONE

Date of experience: November 7, 2015
kevin o.
0 reviews
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Easy
November 8, 2015

Easy

Date of experience: November 7, 2015
Eileen B.
0 reviews
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Very clear steps to follow
November 8, 2015

Very clear steps to follow.

Date of experience: November 7, 2015
Theresa S.
0 reviews
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I was disappointed at how expensive the charges were for the Tags. If I had Mailed a check like I always do every year the amount was $36.85. The bill with E-Tags was & 64.85. I am a Senior and on Soc. Security and just thought that the Tag Agency was letting us pay with credit cards. I did not find out till after I got the full amount sent to me in an e-mail the mistake, I had made and it was too late to change. It is my mistake for not reading the ad fully. I had a full Month to get the tags. I just think their charges are too high and think $28.00 is a bit too much.

Date of experience: November 7, 2015
Patricia R.
0 reviews
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So far so good
November 8, 2015

So far so good

Date of experience: November 7, 2015
Rhonda H.
0 reviews
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Very Easy!
November 8, 2015

Very Easy! Much appreciated

Date of experience: November 7, 2015
dolores n.
0 reviews
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Very fast
November 7, 2015

Very fast

Date of experience: November 7, 2015
DAVID R.
2 reviews
0 helpful votes
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Too damned expensive especially tacking on ridiculous charges on top of the fee...
I would have gone direct to tag office if I had known of the total...

Date of experience: November 7, 2015
Rhonda B.
0 reviews
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Satisfied with fast service
November 7, 2015

Satisfied with fast service.

Date of experience: November 7, 2015