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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Elizabeth M.
0 reviews
0 helpful votes
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Super quick and easy
November 11, 2015

Super quick and easy

Date of experience: November 10, 2015
KIM E.
0 reviews
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EVERY TIME YOU HIT SUBMIT IT DELETE'S ANOTHER PART OF MY INFORMATION. IT NEVER PROCESSED MY ORDER I NEVER GOT MY TAGS I GOT MY TAGS SOMEWHERE ELSE

Date of experience: November 10, 2015
REX G.
0 reviews
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EXCELLENT, ALTHOUGH I DID ORDER TAGS ON 9/1/15 AND NEVER SHOWED UP.

Date of experience: November 10, 2015
Jason Q.
0 reviews
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All smooth and easy
November 10, 2015

All smooth and easy

Date of experience: November 10, 2015
Richard d.
0 reviews
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The service charges were absurd...
November 10, 2015

The service charges were absurd... doubled the cost of the license tag and that was not clearly stated when the pop-up offer for on-line renewal was offered. This is quite the hoax!

Date of experience: November 10, 2015
wilus d.
0 reviews
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Good
November 10, 2015

Good

Date of experience: November 10, 2015
jeronimo m.
0 reviews
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Fast and easy
November 10, 2015

Fast and easy

Date of experience: November 10, 2015
PEDRO V.
0 reviews
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Very clear fast
November 10, 2015

Very clear fast

Date of experience: November 10, 2015
STUART M.
0 reviews
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Great work on the website
November 10, 2015

Great work on the website. It has a great flow and is visually appealing.

Date of experience: November 10, 2015
Satyanarayan D.
0 reviews
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The service charge is too high
November 10, 2015

The service charge is too high

Date of experience: November 10, 2015
Sherry T.
0 reviews
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Very simple and quick
November 10, 2015

Very simple and quick.

Date of experience: November 10, 2015
Audrey S.
0 reviews
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Taxes not added first before actually paying and 20.00 shipping for an envelope is to much.

Date of experience: November 10, 2015
Amy D.
4 reviews
0 helpful votes
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EASY TO FOLLOW
November 10, 2015

EASY TO FOLLOW

Date of experience: November 10, 2015
Jeffrey H.
0 reviews
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Okay
November 10, 2015

Okay

Date of experience: November 10, 2015
rodrigo n.
0 reviews
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Quick, fast and very good
November 10, 2015

Quick, fast and very good

Date of experience: November 9, 2015
Daniel F.
0 reviews
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Good job
November 9, 2015

Good job

Date of experience: November 9, 2015
Jason F.
5 reviews
0 helpful votes
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Quick and Easy!
November 9, 2015

Quick and Easy!

Date of experience: November 9, 2015
Ray B.
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EASY TO USE AND FAST
November 9, 2015

EASY TO USE AND FAST

Date of experience: November 9, 2015
Madeleine W.
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Much better than going to town and wait on line
November 9, 2015

Much better than going to town and wait on line.
After I was told the first time that it worked satisfactory a couple of days after I got an email that my tag did not exist and charged me 1.95 for looking it up. I emailed the problem you had was my tag they used a number 1 instead of a letter I. I don't feel that deserved a $1.95 charge.

Date of experience: November 9, 2015
Yakov V.
0 reviews
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Very quick, time saving and simple
November 9, 2015

Very quick, time saving and simple. Thank you!

Date of experience: November 9, 2015