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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Sydney W.
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Very very good
December 18, 2015

Very very good

Date of experience: December 18, 2015
Kimberly S.
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Quick expensive
December 18, 2015

Quick expensive

Date of experience: December 18, 2015
Louise l.
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Very very happy i received them in a couple days!
December 18, 2015

Very very happy i received them in a couple days!

Date of experience: December 18, 2015
JULIE F.
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It was fast an efficient, just what I needed but the cost once I received my tag was outrageous! I didn't realize that you were a 3rd party and not the actual tax collectors office. Therefore, I paid far too much for a small service. I will never do that again.

Date of experience: December 18, 2015
Nevela W.
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It was god
December 18, 2015

It was god.

Date of experience: December 18, 2015
Charles H.
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Too much typing
December 18, 2015

Too much typing

Date of experience: December 18, 2015
Yonel G.
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Was fast, but extremely expensive, before to complete the transaction doesn't show the total invoice, won't do it againg.

Date of experience: December 18, 2015
ROGER L.
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Excellent
December 18, 2015

Excellent

Date of experience: December 18, 2015
michael m.
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Thank you!
December 18, 2015

Thank you!

Date of experience: December 18, 2015
rina h.
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So easy and super fast
December 18, 2015

So easy and super fast

Date of experience: December 18, 2015
Denise J.
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Process was simple
December 18, 2015

Process was simple

Date of experience: December 18, 2015
darrell m.
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This was fairly simple
December 18, 2015

This was fairly simple.

Date of experience: December 18, 2015
kenneth s.
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Good
December 17, 2015

Good

Date of experience: December 17, 2015
belkys h.
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Great and fast
December 17, 2015

Great and fast

Date of experience: December 17, 2015
Stephanie S.
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If id known itd double the cost of my tags id never done it and i will tell everyone and post to facebook what a rip off this is.

Date of experience: December 17, 2015
JOHN S.
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I tried to order tags for two (@) vehicles
December 17, 2015

I tried to order tags for two (@) vehicles.

Date of experience: December 17, 2015
Michael S.
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Thanks for having an online service Saves a lot of time

Date of experience: December 17, 2015
Janet M.
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A little disconcerting approving a charge with an as yet open total but otherwise, childproof.

FOLLOWUP: It was a surprise to find that I was dealing with an outside company rather than the county or state tag agency. Somehow, I ended up ordering a renewal from a last minute company when I had 1 1/2 months to spare. Following a conversation with customer service it became clear that I didn't need rush service and that I contacted the site in error. The result was a nominal charge as the transaction had been completed in such an expeditious manner. The transition from government to private agency should be more transparent...otherwise, eTags.com proved to be too quick for my own good.

Date of experience: December 17, 2015
Melvin B.
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This was handy and quick, thank you
December 17, 2015

This was handy and quick, thank you

Date of experience: December 17, 2015
joann p.
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Easy to followcharge tomuchI wasn't aware of the service charge 0f 19.00 I should have mailed it for nothing I will never use this again.

Date of experience: December 17, 2015