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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Timothy L.
0 reviews
0 helpful votes
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It was presented well
December 20, 2015

It was presented well

Date of experience: December 20, 2015
Zachary C.
0 reviews
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Wish that the state fees would not be TBD, but that is the nature of the beast.

Date of experience: December 20, 2015
matt R.
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Very efficient
December 20, 2015

Very efficient

Date of experience: December 20, 2015
Dionysia Z.
0 reviews
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Lets hope I get it!
December 20, 2015

Lets hope I get it!

Date of experience: December 19, 2015
Wyndall S.
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X
December 20, 2015

X

Date of experience: December 19, 2015
noemi z.
0 reviews
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Quick/easy...
December 19, 2015

Quick/easy...very nice!

Date of experience: December 19, 2015
Nancy M.
0 reviews
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This is much better than to go in person to renew
December 19, 2015

This is much better than to go in person to renew

Date of experience: December 19, 2015
Todd C.
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Sufficient
December 19, 2015

Sufficient

Date of experience: December 19, 2015
Luis R.
2 reviews
0 helpful votes
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Love it
December 19, 2015

Love it

Date of experience: December 19, 2015
Richard S.
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Awesomly easy
December 19, 2015

Awesomly easy

Date of experience: December 19, 2015
Judith E.
0 reviews
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Received my renewal tags quickly with no problem at all. Very happy with ease and speed of process!

Date of experience: December 19, 2015
Brandon K.
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Easy quick and efficient
December 19, 2015

Easy quick and efficient.

Date of experience: December 19, 2015
Bruce M.
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Fine
December 19, 2015

Fine

Date of experience: December 19, 2015
Patrick O.
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It is nice to be able to complete renewal online instead of waiting in very long lines. And sometimes dealing with unpleasant workers.

Date of experience: December 19, 2015
Ellen Z.
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It took 4 times of putting info in only to have your system tell me my card was declined. I tried another card, I had to call three numbers to verify, I was put on hold, I wasted another 45 min., I had to answer a lot of tedious questions while trying to get to a C.S. To tell me what I already knew, my card was in perfect order. You idiots.

Date of experience: December 19, 2015
Joseph P.
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Out of town working temporary work
December 19, 2015

Out of town working temporary work. Made it easy for me!

Date of experience: December 18, 2015
cassidy b.
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Super easy!
December 19, 2015

Super easy!

Date of experience: December 18, 2015
Metcalf N.
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Nice and easy
December 18, 2015

Nice and easy

Date of experience: December 18, 2015
Anatoly O.
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Everything was fast and convenient
December 18, 2015

Everything was fast and convenient. I don't even have to leave my computer chair.

Date of experience: December 18, 2015
Mary C.
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Very Easy Process, Thank You
December 18, 2015

Very Easy Process, Thank You

Date of experience: December 18, 2015