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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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kenneth s.
0 reviews
0 helpful votes
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Good
December 17, 2015

Good

Date of experience: December 17, 2015
belkys h.
0 reviews
0 helpful votes
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Great and fast
December 17, 2015

Great and fast

Date of experience: December 17, 2015
Stephanie S.
0 reviews
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If id known itd double the cost of my tags id never done it and i will tell everyone and post to facebook what a rip off this is.

Date of experience: December 17, 2015
JOHN S.
0 reviews
0 helpful votes
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I tried to order tags for two (@) vehicles
December 17, 2015

I tried to order tags for two (@) vehicles.

Date of experience: December 17, 2015
Michael S.
0 reviews
0 helpful votes
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Thanks for having an online service Saves a lot of time

Date of experience: December 17, 2015
Janet M.
0 reviews
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A little disconcerting approving a charge with an as yet open total but otherwise, childproof.

FOLLOWUP: It was a surprise to find that I was dealing with an outside company rather than the county or state tag agency. Somehow, I ended up ordering a renewal from a last minute company when I had 1 1/2 months to spare. Following a conversation with customer service it became clear that I didn't need rush service and that I contacted the site in error. The result was a nominal charge as the transaction had been completed in such an expeditious manner. The transition from government to private agency should be more transparent...otherwise, eTags.com proved to be too quick for my own good.

Date of experience: December 17, 2015
Melvin B.
0 reviews
0 helpful votes
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This was handy and quick, thank you
December 17, 2015

This was handy and quick, thank you

Date of experience: December 17, 2015
joann p.
0 reviews
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Easy to followcharge tomuchI wasn't aware of the service charge 0f 19.00 I should have mailed it for nothing I will never use this again.

Date of experience: December 17, 2015
Adam A.
4 reviews
0 helpful votes
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Good experience
December 17, 2015

Good experience. Easy to use website and plate decal arrived quickly. Thank you.

Date of experience: December 16, 2015
Ramiro T.
0 reviews
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The process was very quick and easy!
December 17, 2015

The process was very quick and easy!

Date of experience: December 16, 2015
Shirley J.
2 reviews
0 helpful votes
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Easy...
December 17, 2015

Easy...thanks!

Date of experience: December 16, 2015
jesus c.
0 reviews
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Very good service
December 17, 2015

Very good service

Date of experience: December 16, 2015
raymond c.
0 reviews
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Very good
December 16, 2015

Very good

Date of experience: December 16, 2015
Arianna B.
0 reviews
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I love how quick and easy e-tags is!
December 16, 2015

I love how quick and easy e-tags is! Keep up the good work!

Date of experience: December 16, 2015
robert m.
0 reviews
0 helpful votes
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Not sure full total of bill
December 16, 2015

Not sure full total of bill

Date of experience: December 16, 2015
Glenn B.
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Site appears to be part of the State DMV but it is not. A $19.95 service fee plus another $6.95 for rush service. Would not use again.

Date of experience: December 16, 2015
Yusleydi F.
0 reviews
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Great
December 16, 2015

Great

Date of experience: December 16, 2015
alfonso j.
0 reviews
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Very good thanks
December 16, 2015

Very good thanks

Date of experience: December 16, 2015
shannon j.
0 reviews
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Quick easy love it
December 16, 2015

Quick easy love it

Date of experience: December 16, 2015
michael H.
0 reviews
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Coat more this way than doing it myself
December 16, 2015

Coat more this way than doing it myself

Date of experience: December 16, 2015