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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Matthew T.
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It was quick and easy
January 6, 2016

It was quick and easy

Date of experience: January 6, 2016
David B.
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I retrieved my registration renewal notice in the mail. It notified me to mail a check for $61.85. I decided I would pay it on line and when I checked my account I found out I was charged $90.00. Can someone explain the difference. There was nothing about any extra charges on the notice

Date of experience: January 6, 2016
MICHELE W.
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Very easy and quick
January 6, 2016

Very easy and quick

Date of experience: January 6, 2016
Vctor V.
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Good page
January 6, 2016

Good page

Date of experience: January 6, 2016
Mary S.
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The cost for it was too high...
January 6, 2016

The cost for it was too high...I did not know there would be such a large charge.

Date of experience: January 6, 2016
Harry D.
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This is a very user friendly system
January 6, 2016

This is a very user friendly system.

Date of experience: January 6, 2016
Samantha M.
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Very easy to use
January 6, 2016

Very easy to use

Date of experience: January 6, 2016
Steven V.
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Very easy!
January 6, 2016

Very easy!

Date of experience: January 6, 2016
Josephine M.
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Easy...
January 6, 2016

Easy...First time on line. I felt raped with the Fees charged me. Agency fee ok. Service fee $19.95 really? Convenience fee 2.50 & shipping fee 3.95. I will never repeat this service or tell my friends.

Date of experience: January 6, 2016
Andrei C.
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Super easy process
January 6, 2016

Super easy process

Date of experience: January 6, 2016
GEORGE B.
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Quick
January 6, 2016

Quick

Date of experience: January 6, 2016
robert H.
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Quick and easy
January 6, 2016

Quick and easy

Date of experience: January 6, 2016
Kim P.
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PRETTY EASY SO FAR, it never gave me a confirmation #. If it did give me one it wasn't easy to see. Besides that, it was easy to navigate.

Date of experience: January 6, 2016
JJ Z.
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Easy to use site, delivered on time
January 6, 2016

Easy to use site, delivered on time

Date of experience: January 5, 2016
Gisela F.
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So far, everything when well, I'll be waiting for my tag, due that I sent for it a month early, Happy New Year 2016 IN GOD WE TRUST

Date of experience: January 5, 2016
Charles N.
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Fast and easy
January 6, 2016

Fast and easy

Date of experience: January 5, 2016
Mark M.
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Why is the renewal fee tbd?
January 6, 2016

Why is the renewal fee tbd?

Date of experience: January 5, 2016
Christopher G.
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I don't know the full price in order to get my tag renewed!

Date of experience: January 5, 2016
Joseph N.
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Convinience
January 6, 2016

Convinience

Date of experience: January 5, 2016
Michael L.
3 reviews
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Seemed to be an easy access to renew tag
January 6, 2016

Seemed to be an easy access to renew tag.

It was an easy way to renew our tag but more expensive than if I had mailed the payment in to
Our County Tag office.

We did receive the tag and thank you

Date of experience: January 5, 2016