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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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ELLEN S.
0 reviews
0 helpful votes
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Good
January 7, 2016

Good

Date of experience: January 7, 2016
Cornelius P.
0 reviews
0 helpful votes
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Great
January 7, 2016

Great

Date of experience: January 7, 2016
Juan C.
0 reviews
0 helpful votes
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It was very easy, thank you
January 7, 2016

It was very easy, thank you.

Date of experience: January 7, 2016
John T.
3 reviews
0 helpful votes
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This is very convenient but I believe that the $19.95 fee is a bit high.

Date of experience: January 7, 2016
M M.
0 reviews
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Great and easy but overpriced
January 7, 2016

Great and easy but overpriced.

Date of experience: January 7, 2016
Albert B.
0 reviews
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Quick and easy
January 7, 2016

Quick and easy

Date of experience: January 6, 2016
Amanda P.
0 reviews
0 helpful votes
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So far so good
January 7, 2016

So far so good

Date of experience: January 6, 2016
Cheryl J.
0 reviews
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Great
January 7, 2016

Great

Date of experience: January 6, 2016
Robert R.
0 reviews
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Very easy site to navigate!
January 7, 2016

Very easy site to navigate! Congratulations

Date of experience: January 6, 2016
Elaine G.
0 reviews
0 helpful votes
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Great keep up the great work and happy new year to all.

Date of experience: January 6, 2016
Judith B.
0 reviews
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Saves lots of time
January 6, 2016

Saves lots of time. Good quality.

Date of experience: January 6, 2016
Matthew T.
0 reviews
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It was quick and easy
January 6, 2016

It was quick and easy

Date of experience: January 6, 2016
David B.
0 reviews
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I retrieved my registration renewal notice in the mail. It notified me to mail a check for $61.85. I decided I would pay it on line and when I checked my account I found out I was charged $90.00. Can someone explain the difference. There was nothing about any extra charges on the notice

Date of experience: January 6, 2016
MICHELE W.
0 reviews
0 helpful votes
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Very easy and quick
January 6, 2016

Very easy and quick

Date of experience: January 6, 2016
Vctor V.
0 reviews
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Good page
January 6, 2016

Good page

Date of experience: January 6, 2016
Mary S.
0 reviews
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The cost for it was too high...
January 6, 2016

The cost for it was too high...I did not know there would be such a large charge.

Date of experience: January 6, 2016
Harry D.
0 reviews
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This is a very user friendly system
January 6, 2016

This is a very user friendly system.

Date of experience: January 6, 2016
Samantha M.
0 reviews
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Very easy to use
January 6, 2016

Very easy to use

Date of experience: January 6, 2016
Steven V.
0 reviews
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Very easy!
January 6, 2016

Very easy!

Date of experience: January 6, 2016
Josephine M.
0 reviews
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Easy...
January 6, 2016

Easy...First time on line. I felt raped with the Fees charged me. Agency fee ok. Service fee $19.95 really? Convenience fee 2.50 & shipping fee 3.95. I will never repeat this service or tell my friends.

Date of experience: January 6, 2016