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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Ralph E.
1 review
0 helpful votes
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One was easy, the other difficult
February 8, 2016

One was easy, the other difficult

Date of experience: February 8, 2016
JULIE L.
0 reviews
0 helpful votes
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Fast and easy
February 8, 2016

Fast and easy

Date of experience: February 8, 2016
Chrysalis E.
0 reviews
0 helpful votes
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Glad I didn't have to go to the dmv
February 8, 2016

Glad I didn't have to go to the dmv.

Date of experience: February 8, 2016
Aleshia G.
0 reviews
0 helpful votes
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Quick and easy
February 8, 2016

Quick and easy. Better than waiting in line at the tax collectors office. I'm excited.

Date of experience: February 8, 2016
RICHARD M.
3 reviews
0 helpful votes
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Quick, no need to stand in line
February 8, 2016

Quick, no need to stand in line.

Date of experience: February 8, 2016
Noah S.
0 reviews
0 helpful votes
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Good smooth process
February 8, 2016

Good smooth process.

Date of experience: February 7, 2016
talekh M.
0 reviews
0 helpful votes
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Good
February 8, 2016

Good

Date of experience: February 7, 2016
ERIC G.
0 reviews
0 helpful votes
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NICE SERVICE,great service
February 8, 2016

NICE SERVICE,great service

Date of experience: February 7, 2016
Cynthia W.
0 reviews
0 helpful votes
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Expensive and time consuming
February 7, 2016

Expensive and time consuming

Date of experience: February 7, 2016
james d.
0 reviews
0 helpful votes
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Good service
February 7, 2016

Good service

Date of experience: February 7, 2016
xen c.
0 reviews
0 helpful votes
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It is convenient and easy to use.It is my faverite.

Date of experience: February 7, 2016
WARREN H.
0 reviews
0 helpful votes
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IT WAS VERY EASY
February 7, 2016

IT WAS VERY EASY

Date of experience: February 7, 2016
Michael B.
2 reviews
0 helpful votes
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Order went smoothly
February 7, 2016

Order went smoothly.

Date of experience: February 7, 2016
Yavonne W.
0 reviews
0 helpful votes
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There were too many attempt to add charges
February 7, 2016

There were too many attempt to add charges. I'd like an exact amount before I pay if I'm putting in my information. Also shipping was over a week.

Date of experience: February 7, 2016
heather m.
0 reviews
0 helpful votes
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Better than waiting in line
February 7, 2016

Better than waiting in line.

Date of experience: February 6, 2016
Barbara A.
6 reviews
0 helpful votes
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You have NO right to charge ALL those fees without informing me before hand...service fees etc...NEVER AGAIN WILL I LET T HIS OCCUR...

Date of experience: February 6, 2016
Walter J.
4 reviews
0 helpful votes
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Error message was not specific
February 6, 2016

Error message was not specific. Spent too much time going back and back to try to determine what was
wrong.

Date of experience: February 6, 2016
William P.
0 reviews
0 helpful votes
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Actually very confusing
February 6, 2016

Actually very confusing. I received an email to renew and when I hit renew and it took me your web site, I added my other vehicle that you did not have on my record and no matter what I did, it would not go beyond adding the vehicle. I never got to the checkout phase. I had to go into your regular site, instead of using the email link you sent me, but I hope I get your $5 discount on the renewal email. The regular web site worked fine, but I never received an email confirmation to let me know my order was received. I still did not know until my order arrived within five days of my transaction.

Date of experience: February 6, 2016
Ryan B.
0 reviews
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K
February 6, 2016

K

Date of experience: February 6, 2016
Marilena R.
0 reviews
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Quick and convenient
February 6, 2016

Quick and convenient. Thanks!

Date of experience: February 6, 2016