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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Kevin J.
4 reviews
0 helpful votes
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Very outstanding, accurate and painless
February 6, 2016

Very outstanding, accurate and painless.

Date of experience: February 6, 2016
Florencia T.
0 reviews
0 helpful votes
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Thanks
February 6, 2016

Thanks

Date of experience: February 6, 2016
Sue C.
0 reviews
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Fast and convenient
February 6, 2016

Fast and convenient. However the customer is misguided in the addition of service charge. I had expected to pay a small fee when in fact it was 29+ dollars. For a 46.00 yearly registration fee I ended up paying 75.50. Had I known what the final cost would've been I would not have done the e-file.

Date of experience: February 6, 2016
gary e.
0 reviews
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It was easy
February 6, 2016

It was easy

Date of experience: February 6, 2016
Erika P.
0 reviews
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Very nice and quick and convenient
February 6, 2016

Very nice and quick and convenient

Date of experience: February 5, 2016
Elena R.
0 reviews
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Great service
February 6, 2016

Great service

Date of experience: February 5, 2016
LANA B.
0 reviews
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This is fantastic!
February 5, 2016

This is fantastic! You had the fields already filled out for me and that made for a quick, easy and user friendly way to renew.

Date of experience: February 5, 2016
William J.
0 reviews
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Make it easier to tell the differance between O and 0? Post the amount charged prior to placing the order.

Date of experience: February 5, 2016
juan M.
0 reviews
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It was fast and easy!
February 5, 2016

It was fast and easy! Saved DMV time. This was def. The best option.

Date of experience: February 4, 2016
Leonor M.
0 reviews
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Expedited my renewal very fast and efficiently
February 5, 2016

Expedited my renewal very fast and efficiently.

Date of experience: February 4, 2016
Anna R.
0 reviews
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It was quick and easy and my tags got here just in time!

Date of experience: February 4, 2016
Tiago D.
0 reviews
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Alright
February 5, 2016

Alright

Date of experience: February 4, 2016
MARCOS C.
0 reviews
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SISTEM VERY SIMPLE AND QUICKLY
February 4, 2016

SISTEM VERY SIMPLE AND QUICKLY

Date of experience: February 4, 2016
Micah B.
0 reviews
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2nd year in a row I used etags
February 4, 2016

2nd year in a row I used etags. No hassle fast delivery. I work all the time and this is a safe, fast way to renew my registration without missing work. Thank you.

Date of experience: February 4, 2016
donna h.
0 reviews
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Following instructions for tag renew was fine but the add ons that will increase costs is a bit too much

Date of experience: February 4, 2016
MP U.
0 reviews
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I registered with my new address and my old one is still on it. I should have just gone to the DMV. Who knows what I need to do now?

Date of experience: February 4, 2016
Sabrina B.
0 reviews
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Very easy
February 4, 2016

Very easy

Date of experience: February 4, 2016
Victoria V.
0 reviews
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Easy to apply for, got them in 3 days
February 4, 2016

Easy to apply for, got them in 3 days. Good Not sure why my county didn't send me a renewal

Date of experience: February 4, 2016
Humberto M.
0 reviews
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Quick
February 4, 2016

Quick

Date of experience: February 4, 2016
Deann S.
0 reviews
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Your company is a rip off!
February 4, 2016

Your company is a rip off! I renewed my tag thinking I was on the Sarasota Cty website at 10:30 in the am. At 1:00 pm the same day I called to cancel it & was told they could not do it! What a lie... I was charged $75.00 for a tag that should have cost me $47.00! I am a senior citizen living on a very limited income. I want my money back so I can get my tag renewal at my local revenue office! I was told that it had already been sent to the state department... ya, right- in less that 4 hours it was processed?! What a lie.
I want my money back!

Date of experience: February 4, 2016