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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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marcus a.
0 reviews
0 helpful votes
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Thanks
March 30, 2016

Thanks

Date of experience: March 30, 2016
Rita T.
0 reviews
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Using this website was fast and easy
March 30, 2016

Using this website was fast and easy.

Date of experience: March 30, 2016
justin b.
0 reviews
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Great
March 30, 2016

Great

Date of experience: March 30, 2016
Brandon B.
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Very convenient, not sure its worth all the extra service charges though.

Date of experience: March 30, 2016
Marc s.
0 reviews
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The experience was great
March 30, 2016

The experience was great. I was spectacle about the item so I called the hotline immediately after purchase. Once, I spoke with the representative, they assured me that the site is legit. That is important for me to speak with a live person. It means they care to address their customers.

Date of experience: March 30, 2016
Faustino A.
0 reviews
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Quick service
March 30, 2016

Quick service

Date of experience: March 29, 2016
Jack B.
0 reviews
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This seemed easy!
March 30, 2016

This seemed easy! Very bad experience. Doubtful we will ever use this again.

Date of experience: March 29, 2016
RENATE N.
0 reviews
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Ok
March 30, 2016

Ok

Date of experience: March 29, 2016
John W.
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Too many ads
March 29, 2016

Too many ads.

Date of experience: March 29, 2016
VIVIANA S.
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Well the only thing is so many taxes and fees
March 29, 2016

Well the only thing is so many taxes and fees

Date of experience: March 29, 2016
Darrel S.
0 reviews
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It wasn't once I figured out what I was doing
March 29, 2016

It wasn't once I figured out what I was doing

Date of experience: March 29, 2016
Gregory A.
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Very easy to use
March 29, 2016

Very easy to use

Date of experience: March 29, 2016
Ronaldo T.
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Too much information to be entered compared to Dade County where I used to live before. Also, there's a lot of additional fees that I didn't pay before.

Date of experience: March 29, 2016
Jane D.
0 reviews
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Nothing
March 29, 2016

Nothing

Date of experience: March 29, 2016
Sofia C.
0 reviews
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I
March 29, 2016

I

Date of experience: March 29, 2016
vivian p.
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Very easy and fast
March 29, 2016

Very easy and fast

Date of experience: March 29, 2016
Corey W.
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So far so good
March 29, 2016

So far so good

Date of experience: March 29, 2016
RENE D.
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Wasn't able to download the paperwork the same day but exceptionally prompt delivery of the decal more than made up for it, thank you!

Date of experience: March 28, 2016
Scott P.
0 reviews
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System works great thanks
March 29, 2016

System works great thanks

Date of experience: March 28, 2016
John W.
5 reviews
0 helpful votes
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Made this easy first time but not last
March 29, 2016

Made this easy first time but not last

Date of experience: March 28, 2016