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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Monte R.
0 reviews
0 helpful votes
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Was fast & easy
April 1, 2016

Was fast & easy

Date of experience: April 1, 2016
Wanda R.
0 reviews
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Did not realize their was an extra fee
April 1, 2016

Did not realize their was an extra fee. I would go to the tag place and pick up my tags next time

Date of experience: April 1, 2016
Richard W.
0 reviews
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My experience here was simple and easy to process.

Date of experience: March 31, 2016
Matthew M.
0 reviews
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Thanks
April 1, 2016

Thanks

Date of experience: March 31, 2016
jean r.
0 reviews
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I feel I was conned
April 1, 2016

I feel I was conned. I thought I was on the state web site and it wasn't until I had paid and submitted that I realized the price was totally out of line. I am a sucker and you got me once. It won't happen again.

Date of experience: March 31, 2016
Milene M.
0 reviews
0 helpful votes
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Fast and easy!
March 31, 2016

Fast and easy! More than I expected in cost.

Date of experience: March 31, 2016
Quinton F.
0 reviews
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Good & easy process
March 31, 2016

Good & easy process.

I have received my tag.

Date of experience: March 31, 2016
James R.
5 reviews
0 helpful votes
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Nice being able to complete such a important task from the comfort of my couch.
Loved it

Date of experience: March 31, 2016
Carroll M.
0 reviews
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Too many fees but in a hurry its worth it
March 31, 2016

Too many fees but in a hurry its worth it

Date of experience: March 31, 2016
Joyce M.
0 reviews
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Excellent"...
March 31, 2016

Excellent"...outstanding, gives you confidence that the ETag office has really looked out for its patrons

Date of experience: March 31, 2016
Joseph L.
0 reviews
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Quick and efficient, received my tags in 3 business days from order placement!

Date of experience: March 31, 2016
darnita h.
0 reviews
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Good service
March 31, 2016

Good service

Date of experience: March 31, 2016
Glen O.
0 reviews
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To many hoops to jump through and to expensive
March 31, 2016

To many hoops to jump through and to expensive.

Date of experience: March 31, 2016
MATTHEW C.
0 reviews
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My shopping experience has been fantastic!
March 31, 2016

My shopping experience has been fantastic!

Date of experience: March 31, 2016
Michelle K.
0 reviews
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Thanks...
March 31, 2016

Thanks...

Date of experience: March 30, 2016
Leo H.
0 reviews
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Fast, easy, great
March 31, 2016

Fast, easy, great

Date of experience: March 30, 2016
Brady M.
0 reviews
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Quicker than sitting in the local office waiting your number to be called but I had trouble a couple of time trying to pay online but after I figured out what was causing the problem.

Date of experience: March 30, 2016
Christine K.
0 reviews
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After shopping, I found out a few days later that eTags was NOT an affiliated site with the state for renewal but a service. I called in and complained and got arguments but finally was refunded part of the $. I am warning others about this problem.

Christine Kee

Date of experience: March 30, 2016
Cecilia S.
0 reviews
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Expedient, easy, helpful
March 30, 2016

Expedient, easy, helpful.

Date of experience: March 30, 2016
Richard J.
2 reviews
0 helpful votes
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There is no feature for entering a billing address that is different from the shipping address. This is a problem for legal Florida residents who spend part of the year elsewhere and whose credit card is tied to an out-of-state address.

Date of experience: March 30, 2016