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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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DONALD J.
0 reviews
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Why did I get a bill in the mail for for a total $95.00. And then why do I go on line to pay, and it| $135.80

Date of experience: March 28, 2016
adolfo j.
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Very efficient thanks
March 29, 2016

Very efficient thanks

Date of experience: March 28, 2016
SHAWN C.
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The process was easy and good communication would definitely recommend

Date of experience: March 28, 2016
Marilyn W.
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Pretty fast
March 29, 2016

Pretty fast

Date of experience: March 28, 2016
PAULA V.
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Ok
March 28, 2016

Ok

Date of experience: March 28, 2016
Matthew P.
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No message
March 28, 2016

No message

Date of experience: March 28, 2016
Kenneth C.
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I liked the service, just do not know why it has to be so expensive. I think it should be the same as renewing in person. I had 12 licenses to renew, I did one by internet, until I found how much it cost, then I went to the title office to do the rest. Would have loved to done them all by internet, just too expensive. Think of how much time you would have saved your employee if I could have done it online.
Kenneth Collett

Date of experience: March 28, 2016
ASHWANI S.
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Amazing service
March 28, 2016

Amazing service

Date of experience: March 28, 2016
yveline c.
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Fast and easy
March 28, 2016

Fast and easy

Date of experience: March 28, 2016
Reginald B.
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Easy
March 28, 2016

Easy

Date of experience: March 28, 2016
DAWN N.
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This was amazingly FAST and EASY!
March 28, 2016

This was amazingly FAST and EASY!

Thank you!

Date of experience: March 27, 2016
ROBERT L.
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So far, so good
March 27, 2016

So far, so good. Last year the tag went to the wrong address. Please make sure it goes to 7079 Veneto Drive Boynton Beach FL *******

Date of experience: March 27, 2016
alishia s.
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Well satisfied
March 27, 2016

Well satisfied

Date of experience: March 27, 2016
Juanita O.
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Seems easier than previously
March 27, 2016

Seems easier than previously

Date of experience: March 27, 2016
Daniel W.
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Neat
March 27, 2016

Neat

Date of experience: March 27, 2016
Adan C.
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Fast and better then waiting in line at the DMV!

Date of experience: March 27, 2016
C K.
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Too expensive
March 27, 2016

Too expensive. Had I known all the additional fees, I would not have used the service.

Date of experience: March 27, 2016
lucille c.
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I received the sticker and registration waiting on tag

Date of experience: March 27, 2016
Jesse A.
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Everything is alright
March 27, 2016

Everything is alright

Date of experience: March 27, 2016
Nadia C.
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Pretty good, I really didn't want to go to the tag agency

Date of experience: March 27, 2016