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The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
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You did a good job, you were very helpful we appreciate all you have done for this payment to go through
I can't think of anything that needs improvement, I'm satisfied with the support I was given so far.
You were very knowledgeable, patient, professional with a good representation of Escrow.com, I will make sure use your company again in the future, Thank you
You explained to me like you were a lawyer and very intelligent, you gave me light on how this transaction may proceed and how to convince the buyer
Perfection is almost there, we just had a bad line connection but you helped me well
You all nailed it, support did a great job in helping me thru the process
No hiccups. It was straight away and my issue was fixed within minutes.
Thank you for providing updates with my transaction. Much appreciated. You're great as is, Jay.
It went smoothly. It was the buyer who introduced me to this process and it was the way he wanted to get things done.
I didn't have any issues with it.
Horrible communication! Canceled my transaction with no notice and overseas rep would not immediately refund my money in their account! Feels like a scam!
Thank you for your assistance, we are satisfied escrow.com is the correct solution for us!
The process is a little frustrating but the support i got was great
Very happy with Escrow.com. Cannot think of anything to change.
You guys were approachable and do understand our concern and easy to work with.
You are all attentive and responded very quickly to my request
Thank you, Jay, for your efficient response, and for assisting me in my query.
Thanks for all the assistance. Hopefully, there's a way to minimize international bank fees.
I am a first time user and this looks like a good process. I am in the gem business and if this (vehicle) transaction works out well I'd like to use your services for my business. I am just trying it out now and it seems smooth, hopefully the check would be sent out in the next business days.
It was quick, you gave information real quick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members