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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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You were very helpful, polite and speaks very clearly
You are very quick in providing updates and looking at the status
I got it! Everything is fine now, thank you for checking.
I did receive the title a few days ago. Thank you for doing a follow up, your service is appreciated.
I got it a few days ago, I guess we are pretty all set now. Thanks for doing a follow up on our title delivery.
You were on point and able to answer my questions very quickly
It was a pretty straightforward process and it was great! Thank you for checking up if I received the title.
You were very helpful and way better than before, thank you
Thank you, Jay, for assisting me in buying this domain.
Thank you very much for helping buy this domain! All the best!
Everything was handled well. I appreciate your help.
You were the best person I talked for the rough day today and I'm very thankful for that
You very helpful and kind and I appreciate it, thanks
Thank you, Jay, for your assistance on the domain transfer.
You answered everything easily so I can understand everything.
It was great, you answered all of my questions. You were very helpful. Thank you.
Jay, thank you very much for your assistance and help with this transfer. You have been great to work with, and I am grateful for you and your excellent support in working over these past two years.
This will be a big headache for me but the LP program is a god help to me so thanks for explaining that to me
You were very helpful, patient and helped us resolve the issue and i really appreciated it, thanks you
You are really exceptional. Your patience and you understand what I needed and I really appreciate all your help.
This isn't the first time I used your service. I'm happy with the service! I'll use it again next time. I'm so glad that this issue has been straightened out!
Overall it was good, it gave us a lot of confidence in the transaction which was the important part.
The explanation was very outstanding and informative, thank you
I am sorry I got frustrated on you but you really did a great job in explaining everything to me, thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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