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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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You took care care of what i needed in a timely manner - very professional and friendly, thank you
You answered all my questions exactly the way I wanted so Thank you
I'm glad we found you and this is a better way to do business since we do not know each other and I appreciate all your help
All information were provided to me accordingly, thank you
It was my 1st time using Escrow.com and you answered all of my questions very professionally, thank you
You did what was needed and answered promptly so thank you
Yes I got it! Sorry for the confusion, I have two transactions with you guys. This one went great!
I got it, and its now transferred to my name. That was a quick process! Thank you!
I got it and I'm currently working with the DMV to complete the transfer. Thanks for checking in, it arrived a couple of days ago.
You answered me promptly and thoroughly, thank you
Thank you so much for your support in the past one year! Hope that we 're going to do some business soon again!
You were prompt in answering my questions and easy to work with, thank you
You've been direct and excellent in answering my questions in seconds, that is why I like Escrow.com, Thank you
You pick up the phone on time. I had some issue but we are able to move forward. I like the corteousness and politeness. Good customer service.
You answered all of my questions, I was very mad at the beginning but you helped me out, thank you
You were efficient, friendly and answered all of my questions
I got it! Thanks for checking up on the delivery status.
You were very clear and I understood everything you said and helped me do what I needed to do.
I needed information and Angie got that one for me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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