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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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You were very kind courteous, you should get a raise, thank you
You were great, walked me through the process, thank you
You answered all my questions and process for my needs, thank you
You answered my questions real quick - you were awesome
Thank you, Jay; Appreciate your help all these years
Thank you so much, Jay. You guys have been super fast and efficient
Thank you, Jay, much appreciated. Escrow.com is doing pretty amazing; you guys should think of an acquisition in Cloudflare type companies
Jay, thanks once again for the great customer service.
Always a pleasure being assisted by your team. Find more people like Jay.
I'm very happy with the Customer Support. I'm very satisfied with Jay's services. He's my go-to person. Escrow has a lot to offer.
I'm very with the Customer Support. Services have a lot of services. I'm very with Jay and with Escrow. He's my go-to person
You gave me all the time, effort and very cooperative in helping a very not computer savvy old guy- thank you
You've been very patient, nice and entertaining - great job - thank you
Rep made the conversation very easy and helped resolve the concern
You were very very helpful and awesome - thank you
You gave me a quick response and you were very nice, i appreciate it - thank you
It's an absolute positive experience because of the wonderful customer service I received from Rebeca O. Rebeca is extremely patient, very knowledge, and has an amazing personality.
You answered all my question correctly and I feel safe in using Escrow.com, thank you
You just popped my head out but this was the best customer service ever - you were great - thank you
You helped me and game reassurance that my funds will be released
You were a great help and answered all my questions perfectly, thank you
You were very helpful and answered all my questions, thank you
You gave me the update needed and you been wonderful to work with, thanks
You were very Patient, kind and never made me felt stupid, you hit the top points, thank you
You`ve been very nice polite, great and helped me resolve my issues, thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members