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The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
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The support is very consistent as always and I appreciated it, thank you
You were very helpful and answered all my question quickly, I appreciate it, thank you
You You were extremely nice and helpful and I was very pleased and gratefully appreciate your help, thank you
I was concerned because I received a notice that a substantial escrow had been completed but payment was not yet received. Kana carefully verified my identity and phone number before fully answering my questions about the transaction and assuring me the money was on the way after a standard delay of a few business days. It might be helpful to avoid such calls if a fund delivery date could be included in the closing confirmation email.
Very thorough customer service and description. She was patient with me.
I was confused at first but with customer service professionalism I was able to understand.
You were very professional, gave me the information needed and made it easier for this to proceed, thank you
You were the best agent in helping me to have this transaction to move forward, I am very happy, you are 10/5, thank you
You were very patient and very much appreciated, thank you
You were very helpful and resolve the problem quickly, thank you
You were very concise, gave quick answers to my questions perfectly - thank you
You were wonderful and helped me very quickly, thank you
You were wonderful and very patient - tell you boss you deserve a raise, thank you
You were excellent, an asset to this company and I appreciate all your help, thank you
Raven helped me get my verification after a few days of trying
Raven answered questions I had on disbursement and yesterday she also helped me get things done
You quickly responded to all my questions and gave me the resolution, was very helpful and kind - thank you
The process is very simple and you fixed the problem quickly and professionally - thank you
You were amazing, not just a 5 but a million out 10 - the follow up and explanation provided was extremely grateful, thank you
Answer: Hi David, we've processed just over $3 billion in transactions to date, with transactions from $100 all the way up to over $10,000,000. In addition to our regular licensing requirements, I hope you'll take a moment to look at the customer testimonials on www.escrow.com
Answer: Hi Janine! Thanks for reaching out! As the largest online licensed and audited escrow operator, Escrow.com is your best choice for domain transfer transactions. Escrow.com safely holds or secures the Buyer's payment in a trust account until the entire transaction is complete. That way, Buyers can be confident that the domain will be registered in their name and Sellers can be sure they'll be paid. We also have the concierge service for domain transfers without content where the Seller needs not to wait for the Buyer to confirm receipt and full control of the domain as Escrow.com will essentially take care of that inspection in your behalf. The Seller will only need to transfer the domain to one of our secured registrar accounts and we can release the funds to them. On the Buyer's side, they don't need the inspect period to verify the domain because we will do that for them. Our concierge team will work directly with the Seller to transfer the domain to us so there's no need for the Buyer to stress with follow-ups about the domain transfer. As soon as we secure the payment, the Buyer only needs to advise us where they want the domain to be transferred to and we will take care of the rest. Our dedicated concierge specialists will assist you every step of the way. Feel free to leave your contact details and best time to call as we are happy to discuss with you further should you have other questions. Thanks!
Answer: Hi Milly, I'm not sure I'm understanding your question exactly but Escrow.com only displays bank information on our site and never via email. Check to make sure any emails you are receiving came [email protected].
Answer: Hi Doug, start by making an offer to the seller through the AutoTrader.ca's Secure Payment platform. Once the offer is accepted you can pay into the escrow account and then go to inspect the car. If everything is as expected you can release funds to the seller right there on the spot. Two quick tips: Always make sure emails about your transaction are coming from [email protected] email address, and make sure you log into Escrow.com to make sure you're sending funds to the correct account. Hope this helps!

