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EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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Quick delivery and good service. It is my favorite color and looks really nice. I can’t believe i can buy this wonderful shoes.
I have bought a red one dress for one of my wedding dresses. The color is bright and shinning. It makes me feel confident on my wedding dress and I have become the most beautiful bride. The dress is excellent!
I think the eric dress should deliver goods as soon as possible. I received my dress for five weeks, but it is exactly as on the photo and very fit me. Thank you!
Thank you for your quick delivery! The dress is so beautiful, the design is good and it is the same as the website shows. I really love my dress.
I was going to buy a pair of Gorgeous sandals on this site! Guess what? Thanks to all the reviews, I decided not to. I don't want to go through the headaches of being robbed of my money, and not getting my item. These wesites from China are the worst! I had a bad experience on ebay with a seller from CHINA! I never received my item. I did receive a full refund! So that makes me happy. Do not order form this site or Shoepie!
There are no words to describe the fantastic service and the dress is unique and very well done. I will order another dress again. Thank you so much for the service.
Very cute and trendy dress, the color is just right. I can’t wait to order more!
Thank you for good service! The service managers are patient with solving my problems, finally i received my shoes. Wasting a long time, but they are great products and i will support this site again.
I ordered five pair of earrings. The price is very cheap and the quality is amzaing. Perfect as the gift too! But it takes five months to get the earring, long time!
I ordered my dress JUST in time to be received by the time my prom is on which is in 3weeks now. A week after I've ordered my dress I email to check in on my dress and in a very unclear email they tell me the material for the dress is out of stock.
I email back and they tell me I haven't picked the colour of the dress, when to buy a dress from any website a colour HAS to be selected. I emailed back about this and said a colour was definitely selected and since then, no reply. Via the website or via email. I tried calling and the contact number is not working. I have not given up on this dress yet, I JUST WANT TO BE CONTACTED BACK WITH THE DETAILS OF MY ORDER in hope that I receive it in the custom size, colour and material that I paid for. Order number *******
My dear friend,
Thank you for your feedback.
I am sorry that you have met the problem. I contacted with my workmates and make sure that you can receive the prom dress before 25. Please be patient. Also, our workmates dealt with your problems after receiving your information and gave you a reply, you could check your email.
If you have any problem, you can also write me here: [email protected] and [email protected].
Our sales manager will contact you.
Thank you for your feedback.
Ericdress
I ordered. Never got my items. I emailed and they responded by saying they didn't have any in stock. So Email Emulate Been nice. I received 2 of my items. Boots were supposed to be an 8. Their a 5/6. Dress is made from material that feels like it's made from a Halloween costume. Won't order from there again.
My dear friend,
Thank you for you information!
I am sorry that you have met this kind of trouble. I think our products have high quality with good material. Could you give me your order number so that I can check it for you? I'll communicete with my workmates and give you a satisfied answer.
You can also write me here: [email protected] and [email protected].
Our sales manager will contact you.
Thank you for your feedback.
Ericdress
The bag is beautiful n fashionable with high quality, but the color is not bright yellow... Hope it will be better! Thx
I ordered in March 26. I dont reciveed may order for now. I try to talk to you no body answar my. By email no body answer me. I verifie by traking number his only transporting in April 21. For now I dont recievd.
My dear friend,
I'm so sorry for the problem you have met. Could you give me your order number
So that I can check it? I will communicate with our sales manager about your problem
And give you a quick and satisfied reply.
You can also write me here: [email protected] and [email protected].
Our sales manager will contact you.
Thank you for your feedback.
Ericdress
I got my dress with good materials and it fit me very well, but a little problem the color is not the same as the picture
Wellll I was going order a large amount from this site, buttttt I changed my mind after reading these reviews. So thank you everyone that took the time. I got completely screwed over by closetjealousy.com so now I'm apprehensive about ordering from sites that are not main stream... so again thank you everyone for saving me a headache and money! Xo
My dear friend:
Thank you for your information. Acutally you misunderstand us. you know we have more than 10,000 orders a month, and they all made in order. For us we can make our best to make the problem less, but it will still have some small problems, but we can contact customers to solve their problems, don't you think it is good?
You can also write to me here: [email protected] or [email protected]
We can talk more in details.
Our sales manager will solve your problem
Thank you for your feedback
Ericdress
I bought a necklace from this website, it is shining
I just scanned this website, the stuff are beautiful, and i am ready to buy some expecting!
Love this website! I bought a wedding dress from this site, it is really what i want
It's really a good dress. I love it very much. But wait for it for a little long time worth it
I bought a dress on this site. It looks beautiful and fits me well. Thank u
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
My dear friend,
Thank you for your information.
I am sorry for the problems you have met. Could you please give me your order number so that we can check it? We will contact you after I communicate with my workmates for your order and give you a reply quickly.
You can also write me here: [email protected] and [email protected].
Our sales manager will contact you.
Thank you for your feedback.
Ericdress