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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

France
2 reviews
6 helpful votes
Follow Tammy H.
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This dress AMASING!
November 29, 2014

This dress AMASING! Color very beautiful and cheap)
Very good cloth) made a very high quality)
Delivery came very quickly. Just a week))
Thank you VERY much!
I will be ordering more!

Date of experience: November 29, 2014
Japan
2 reviews
5 helpful votes
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デザインも生地もしっかりして、よかったですが、裏地にはほつれが少々(許容範囲ですが)あるので☆4です。

Date of experience: November 29, 2014
Austria
2 reviews
1 helpful vote
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I was sceptical at first about ordering my wedding dress on-line. Once my order came in and I tried it on I was very impressed, it was beyond my expectations. I absolutely love this dress and I cannot wait to wear it on my wedding day. It even came a week early! I am definitely happy with my purchase. :)

Date of experience: November 29, 2014
Australia
2 reviews
2 helpful votes
Follow Lindsay D.
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I got my dress today and it is absolutely beautiful, it is very well made with excellent detail. The shipping was very fast and I was able to track my dress the whole time. This is the second dress I have gotten off this website I got my bridesmaid dress from ERICDRESS and it was also excellent. ERICDRESS has a very responsive customer service and customer care for all their customers. I would definitely recommend to anybody, thanks so much!

Date of experience: November 29, 2014
Australia
2 reviews
3 helpful votes
Follow Ingrid C.
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I buy clothes from ERicdress all the time. It's fabulous, I especially love the comments section. All of the products I have bought have been based on this feedback, it is 100%. Not only can you trust the feedback but I can rely on the quality of the clothing. I would say 50% of my wardrobe is from Ericdress and although I've had some of them for years I still get comments on them. Cannot recommend them enough.

Date of experience: November 29, 2014
Hong Kong
2 reviews
7 helpful votes
Follow Brook B.
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Great site and I promise that I will be back soon. My friend has just got her fashionable bag and I like it very much. She recommended that there are lots of different kinds of bags and I will surely like them. I visited Ericdress just now and it proves what my friend said is true! I will be back to Ericdress soon!

Date of experience: November 28, 2014
Hong Kong
2 reviews
5 helpful votes
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Great online shopping store!
November 28, 2014

Great online shopping store! I am very happy with Ericdress, which is the best online shopping site I've never seen. I've got my wedding dress yesterday and after I put it on, my relatives said that I am just like a beautiful princess. I believe that I will be the most beautiful girl on my wedding day ;).

Date of experience: November 28, 2014
Canada
1 review
3 helpful votes
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I ordered an overcoat here for my Wifey
November 28, 2014

I ordered an overcoat here for my Wifey. Given as a present for her birthday last month. The fabric is great, and the overcoat is really well made, and the colour is nice. She looked great in it. Thank you so much Ericdress for the great service.

Date of experience: November 28, 2014
Minnesota
1 review
2 helpful votes
Follow Monaliza J.
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I got my dress ordered for a Christmas party yesterday. I have checked it and ascertained that the dress fits me and besides it is well tailored. I ordered last 16th November. Thank you so much.

Date of experience: November 28, 2014
Hong Kong
2 reviews
5 helpful votes
Follow Faithe C.
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Ericdress makes buying shoes really simple, and they've got great prices as well. I've scoured the web for certain items and always found that ericdress offered the best deal, or equal pricing, and so I now trust them and don't even bother looking around. When I've had a return it's been without issue..

Date of experience: November 28, 2014
Hong Kong
1 review
4 helpful votes
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:). I've got my jacket, vary happy with it, thanks! Will shop again here!

Date of experience: November 28, 2014
Lithuania
2 reviews
6 helpful votes
Follow Edwina U.
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Good and courteous customer service. Thank you. Just got delivery of the ordered wedding dress. Thank you. Again, Prompt efficient service the dress is as described and lovely. I am pleased -a satisfied customer keep up the good service.

Date of experience: November 28, 2014
Japan
2 reviews
4 helpful votes
Follow Lisa D.
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I wanted a Michael Kors bag as a birthday present for myself and unfortunately the American shop didn't stock the style I want. After extensive research, I came across ericdress. The bag I got is of good quality and I will surely recommend toi anyone else.

Date of experience: November 27, 2014
California
1 review
3 helpful votes
Follow Lena D.
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I love, love, love this store!
November 27, 2014

I love, love, love this store! Great website.

There are so many cool patterns and styles of dresses. Great products – and they're all really well made and high quality. The dresses themselves are very well priced.

Date of experience: November 26, 2014
California
1 review
2 helpful votes
Follow Ingrid C.
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I recently discovered this amazing online boutique for awesome clothing at insanely low prices compared to other stores! They stock similar styles but at the fraction of the price!

Their shipping times are excellent, received in 3 business day. Shipping is free also so that's a huge bonus! My dresses arrived fine and I would definitely be back, love love love.

I'd recommend this website, it's so easy to browse and they honestly have the best customer service - you can see it on their Facebook responses.

Date of experience: November 26, 2014
California
2 reviews
4 helpful votes
Follow Grace B.
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I have got my dress :). it was great value and I'm pleased with the purchase as it arrived in 2 business days and the quality is good for the price.

I love browsing the site for cool clothes at super low prices - even their newly stocked items are cheaper compared to Beginning Boutique, etc. They also update their stock a lot so that's good too.

Date of experience: November 26, 2014
California
2 reviews
6 helpful votes
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Thanks very much for that very special Dress. I ordered customized dress and it fits very good. I order alot and i am always very happy. Fast delivery also. Would recommend it for sure...

Date of experience: November 26, 2014
California
2 reviews
3 helpful votes
Follow Evelyn C.
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I've never shopped at Ericdress before but they were having a free shipping promo and because I love free shipping promos so much I decided to visit the site and make an order!
I have got my dress yesterday and it fits me very well. Will come back to shop again soon.

Date of experience: November 26, 2014
KR
1 review
4 helpful votes
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Purchased a handbag from the website as I had already seen it in store.
Seamless process of browsing products, checkout and payment.

Product was delivered within timeframe. Their point of difference compared to other online stores is the presenmtation of their products upon customer receipt, which makes everything perfect.

Date of experience: November 26, 2014
France
2 reviews
5 helpful votes
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My dress is awesome
November 26, 2014

My dress is awesome. I received it early today. And it was packed so well. This dress is just my type. I like it very much. Can't wait for my wedding day!

Date of experience: November 25, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom