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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Denmark
1 review
1 helpful vote
Follow Amberly S.
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Winter is easy to deal with
December 1, 2014

Winter is easy to deal with. The collection of Jackets you offered were great and I am happy with the free shipping. I know I spent a little to be happy. Everything fashionable is now possible to get it to my closet.

Date of experience: December 1, 2014
California
1 review
2 helpful votes
Follow Sabina G.
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Have got my mom's dress for my wedding, we were not sure about ordering the dress on line, but we got the dress today and its perfect! We gave custom measurements and fits her well, the color and fabric are very similar to the picture!, I will recommend this site. Thanks!

Date of experience: December 1, 2014
North Carolina
2 reviews
2 helpful votes
Follow Olive B.
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I attended my yearly convention. I bought this formal dress on ericdress.com website. The prom dress was really amazing. The dress was so authentic.

Date of experience: December 1, 2014
California
2 reviews
4 helpful votes
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Have got my dress
December 1, 2014

Have got my dress. It seems that my dress is so fabulous and elegant!
I love the mermaid designed dresses very much and this is the one I like most on your website.
Thank you so much. The dress fits me perfectly.
Can't love it more.

Date of experience: November 30, 2014
California
2 reviews
4 helpful votes
Follow Mildred E.
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Ericdress is the best place to shop online. They are reliable no need to be worried of loosing your money, if you are not setisfy with your purchase. I have been buying from here and am realy realy happy with thier service.
If you need good company here you go try ericdress with patience and you will always be happy with them. Just you need to be hornest customer for them and everything will be fine for you and them as well. The good thing is they axcept return and refund you or they can refund you without returning the product.

Date of experience: November 30, 2014
California
2 reviews
4 helpful votes
Follow Liz D.
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I am very delighted to be shopping on Ericdress. Their products are amazingly cheap and are always of top quality. Shipping is fast, and Customer Support is very kind and responsive.

Date of experience: November 30, 2014
Sweden
2 reviews
4 helpful votes
Follow Fanny C.
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I recently purchased a dress from their evening wear collection and have to say that I was very impressed. The material used for the dress obviously isn't as fantastic as the designer dresses as they imitate (which is of course expected) but overall construction of the garment I woud have to say is very well.

Date of experience: November 30, 2014
India
1 review
3 helpful votes
Follow Priyanka K.
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This company must be working around the clock to get a refined quality. My dress was greatly designed while being cheap. I will always shop again from the site because they make me happy and satisfied.

Date of experience: November 30, 2014
Australia
1 review
2 helpful votes
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I wish I had found this site earlier
November 30, 2014

I wish I had found this site earlier. I ordered a bag on 10/22/14 and expected it to arrive at 10/29/14 as they had promised. Somehow there was a slight delay and came in a day after. I am happy the customer service was responsive. And when they were offline I would get a response in 24 hours.

Date of experience: November 30, 2014
Spain
1 review
3 helpful votes
Follow Sarah M.
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My order just arrived now and I would like to write a review. First of all, I would like to say that the wait was not that long. The dresses actually resemble the one on display at the site and are tailored with high approach. The accompanying overcoat I had ordered is warm and woolen as described. Summing up my review, I am very happy to have done business with you.

Date of experience: November 30, 2014
Viet Nam
2 reviews
3 helpful votes
Follow Debby A.
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I am a lover of wearing fashionable boots. I was stunned with this sterling boots which I bought from Ericdress for very reasonable price. The plain design is alluring.

Date of experience: November 30, 2014
Indonesia
2 reviews
3 helpful votes
Follow Elma B.
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I ordered a couple of dresses from Ericdress, based on custom size

When I received the dresses I was really positive surprised when it came to fit and quality, it fits like a glove as ordered and no complain at all regarding the finish

Not to forget the speed of delivery, dispatched from China Friday and reception Monday noon in Indonesia, fantastic

This is definitely not last time I will place an order at Ericdress.

Date of experience: November 30, 2014
Italy
2 reviews
5 helpful votes
Follow Regina G.
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I totally adore their cute and fashion-oriented products, i buy lots of myu clothes here. The shoes are also great, and i have alot of friends who also ordered products from here - all very pleased! :)

Date of experience: November 29, 2014
Sweden
1 review
4 helpful votes
Follow Nelly F.
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Ericdress is an amazing company with extraordinary staff. I received my dress and it is amazing. I did not have to wait long and there constant communication throughout the whole process was awesome. They even helped me find the right petticoat for my dress as i didn't even realize i needed one. Thank you very much for your service. I will definitely be buying my bridesmaid dresses from them.

Date of experience: November 29, 2014
Florida
2 reviews
7 helpful votes
Follow Agatha R.
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The tulle neckline makes the dress more lovely and sexier. I really love the evening dress bought on this website! My mom said I looked gorgeous by wearing it! This is the first time she spoke so high of my garment. Very pleased!

Date of experience: November 29, 2014
Thailand
2 reviews
8 helpful votes
Follow Maud E.
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Overall, quality of service is the most appreciating part of this company, however not all sellers are good in providing good quality of product as per description mentioned on the site. Prompt reply, using very genuine words towards is the thing that attract me as customer.

Date of experience: November 29, 2014
Hong Kong
1 review
2 helpful votes
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I have got my dress and I am so please how pretty it is. Its fit to my body type. I have been short waisted all my life and it has been a challenge for me to buy off the rack. Their specialized custom fit department did a wonderful job. I had ordered a second dress from another company giving them the measurements they asked for. It did not fit at all! But my dress from Ericdress fits so well. I can't wait to wear this dress on my wedding day!

Date of experience: November 29, 2014
Italy
1 review
2 helpful votes
Follow Teddy m.
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My mother bought me a nice homecoming dress from this site. I liked the dress but now am still dependent on my mother. As soon as I have my income or personal earnings I will buy more from you. Thanks for making me happy through my mother.

Date of experience: November 29, 2014
Belgium
1 review
2 helpful votes
Follow Janeth L.
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Last month I ordered Luxurious A-line Sleeveless Sweetheart Knee-Length Sequin from Ericdress. It is everything I wanted for that time and you can't imagine how I felt when I got it last week. I can't wait to wear it for a Christmas evening party! I highly recommend this site.

Date of experience: November 29, 2014
France
1 review
2 helpful votes
Follow Marice A.
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Last month when I was given a one month leave from the office, I finally realized that I did not have any casual dresses and it was time to start buying them. A friend introduced me to this site and I managed to get some good designs that now are with me after ordering them.

Date of experience: November 29, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom