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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Japan
2 reviews
3 helpful votes
Follow Martina F.
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Je suis contente d avoir cette robe de soirée. Elle est magique. Je suis pleine de confiance pour la soirée de l'entreprise.

Date of experience: December 3, 2014
California
1 review
1 helpful vote
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I am so excited that the dress really fits me well. I am going to attend my sister's wedding and i think i would be glamorous by wearing this dress on. I really appreciate your effort.

Date of experience: December 2, 2014
California
2 reviews
3 helpful votes
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Porté cette robe pour mon mariage
December 3, 2014

Porté cette robe pour mon mariage. Ils font exactement ce qu'ils prétendent. Je suis en mesure de suivre la robe, il est arrivé à l'heure et équipé comme un rêve.

Date of experience: December 2, 2014
Texas
4 reviews
10 helpful votes
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I order an 1x jacket and it was so small my eight year old could not fit in it... beware of their sizes and they won't refund your money,

Date of experience: December 2, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

California
2 reviews
5 helpful votes
Follow June J.
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My dress was absolutely fabulous!
December 2, 2014

My dress was absolutely fabulous! Beautifully handcrafted! One of the best dresses I have worn. I would highly recommend this dress. The measurements for this dress were perfect and it looks awesome with high heels.

Date of experience: December 2, 2014
Japan
2 reviews
5 helpful votes
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Aussi bien, avec une couche de tissu confortable, noeud papillon est très joli, la qualité est aussi bonne

Date of experience: December 2, 2014
Japan
1 review
1 helpful vote
Follow Verna D.
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I am glad to tell you that I have received my dress and I am pleased with it. The workmanship is exquisite and the quality is also great. I like the appliques and the ankle length. Thank you.

Date of experience: December 2, 2014
California
2 reviews
4 helpful votes
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The dress is absolutely gorgeous and fits like a glove. We are thrilled and will definitely be ordering more. Could not be happier with our decision to choose Ericdress.

Date of experience: December 2, 2014
Japan
1 review
2 helpful votes
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" You guys rock, you have provided prompt and effecient service from my first contact with you. I will definately refer you to my friends and family.

Date of experience: December 2, 2014
California
2 reviews
5 helpful votes
Follow Meroy T.
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This dress is simple in design, but very pretty. It makes look young and lovely. As to the fabric, it touches comfortable and it is of high quality. It is really worthy of the price. Highly recommend it!

Date of experience: December 2, 2014
California
2 reviews
3 helpful votes
Follow Lydia K.
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My order arrived the day before yesterday and i was so satisfied with it. You are really a wonderful website! I will definitely recommend your website to my friends. Thank you.

Date of experience: December 1, 2014
California
2 reviews
3 helpful votes
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Easy to order
December 2, 2014

Easy to order. Size chart was a big help! Recommend to measure your feet like they say to in the shoe size chart. Fit perfect! Very comfortable straight away. Can't wait to wear them on my wedding day! Great fast shipping.

Date of experience: December 1, 2014
KR
2 reviews
5 helpful votes
Follow Salome G.
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Thank you Ericdress
December 2, 2014

Thank you Ericdress. The dress arrived today which is the exact date that you promised. I opened the box and the dress is in good condition. The fabric chiffon is soft and comfortable. Well done, guys.

Date of experience: December 1, 2014
KR
1 review
1 helpful vote
Follow Paula G.
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Wow, this is the dress I have been looking for. I like the lace at the bodice part and the front split very much. The price is competitive and the workmanship is also great. Cannot wait to wear it!

Date of experience: December 1, 2014
Austria
2 reviews
2 helpful votes
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I ordered a dress made to my measurements and it came swiftly, packaged nicely, and fit perfectly. I was so satisfied. The dress would have costed me at least twice as much at a local bridal shop.

Date of experience: December 1, 2014
California
2 reviews
1 helpful vote
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" My boots arrived this morning and they are fabulous, exactly as described and so so comfortable. I am delighted. Will probably order more, just as long as my husband doesn't find out! "

Date of experience: December 1, 2014
California
1 review
1 helpful vote
Follow April C.
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First off all, I so have to mention that the dress is cute and pretty good in construction, the online sizing chart is easy and accurate; and the delivery was speedy. The only thing that keeps me from giving this a perfect five-star rating is that since I'm tall and lean with a small bust (genetic lottery; yeah,) I'm slightly outside of the proportions for the standard sizing and had to get a custom size. As it turned out, the bust area on the dress is a bit higher than my body, so though the custom measurements were completely accurate, it was still 'puffy' on top. (I wound up getting it altered in the end.) I really don't have a 'particularly' low bust (if I wore a ill-fitted push-up bra it'd probably fit perfectly. [LOL!]) but when you put together slightly high + slightly low = not quite a fit. *shrugs* No huge biggie; just a note to my fellow slightly-lower-than-standard-busted sisters. :D

Date of experience: December 1, 2014
California
2 reviews
4 helpful votes
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I bought this dress for my elder sister a few weeks ago. She looks really good in this little dress like a little princess. The dress fit her very well. We ordered the color like the picture and it really fit her skin. She's really happy with this little dress. Id like to thank for the beautiful dress that you made for my daughter.

Date of experience: December 1, 2014
California
2 reviews
4 helpful votes
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本当に良く見なければ縫製なども問題なく、とてもこの値段には見えません!例えば予算の問題で結婚式をあきらめようかなと思ってる人にはおススメです!

Date of experience: December 1, 2014
RU
1 review
2 helpful votes
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I received my order last April
December 1, 2014

I received my order last April. It was a brown fur collar overcoat and it is well designed to fit my kid. Like the picture shown on your webpage so was my daughters coat. It was quite cheap but lucky I am it was very cute. My second order was three weeks ago and received just a week ago. A nice club dress hanging in my wardrobe now. Thank you so much for the nice service, discounts and speedy processing.

Date of experience: December 1, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom