EricDressReviews 1,732

I got 4 dresses from Eric dress. I am having a difficult time to choose one the dresses. All dresses are amazing just absolutely amazing.The workmanship is gorgeous. The dresses are exactly as picture and arrived super fast.
Eu comprei 4 vestidos do Eric dresses. Estou com dificuldade de escolher um parques Sao todos Linda's demais. Desse o material e detalhes Sao perfecto.
So vestidos Sao exatamente como esta na foto e a entregar super rapida.

DO NOT PURCHASE ANYTHING FROM THEM! Their products are poorly made and ill fitting. They make returning it impossible. I have been going back and forth with them since early July in returning a dress. Even using FedEx to send it back (yes, I know that costs more than the dress but it is the principle) and they are making receiving it very difficult for FedEX.The FedEx International Distressed Shipments Team is now involved and a series of a dozen emails and attempts to deliver are all ignored by EricDress Customer Service. When asked for contact info for EricDress I gave them what is on EricDress' emails

Savannah - Customer Service Department
E-mail: *******@ericdress.com
Website: http://www.ericdress.com/
Tel: +86-29-*******

Yet they are still refusing to receive and refund. I am curious now as to how many more emails and time will pass before this will (if ever!) get resolved.

Ericdress deceive people by using a name that depicts an honest American company so potential customers believe theyre a trustworthy business which, in reality, is far from the truth.

I ordered two evening dresses which, after a long wait, I received only to find out that the do not fit. I clearly stated in my initial message asking for return and refund that both dresses fit me WAY TOO LONG FROM THE NECK TO MY WAIST LINE, and then the full length of each dress as well; at the bottom theres almost ¾ of a yard of fabric too long. And although they try to make me feel as if the entire situation is my fault because of the size I ordered, in reality it has nothing to do with the sizing. It has to do with the design PROPORTION and quality".

It looks like they offered to "fix" the dresses for additional cost, plus my paying for "round freight". Much of their messages don't make sense as it's now obvious that English is not their primary language; for instance, I don know what they exactly mean by a "hollow to floor". Or "we need cut the materials cost of the dress...". What I do get is that they refuse to refund my money contrary to what their return and refund policy states.

I can summarize this review by stating that this business is run by vultures who do not know the word integrity; they're dishonest, dishonorable and deceitful. If anyone falls for the beautiful dresses they post on their site, KEEP AWAY FROM THEM! If you don't, you'll be sorry, like I am.

I purchased 3 dresses that were sizes larger than my size and when I received them I was very surprised that they were very short and wide. The quality was also very poor.
When I tried to return the dresses Ericdress responded that there wasn't a way to return the dresses and instead suggested I donate them or sell them and I could get a discount on purchasing more dresses!
Be aware that you will not be able to return products that do not fit. I was not aware that I could not return products. This has been a huge waste of my money.

I bought the Ericdress Lace Hollow Plus Size Sheath Dress number *******. It looks beautiful on the website but when I eventually received it (China) I could not believe what I saw. The patterns looked like they were cut by a child with scissors. The neckline was still in the manufacturing process, in other words not done at all. The seams were all over the place.
To end it all EricDress REFUSE to give a full refund and their excuse is that it costs them money. They tell me that the postal charges are the customers responsibility. This is against Distance Selling Regulations in the UK! Don't touch this company!

I ordered a dress and before ordering I read the return policy. The policy clearly stated that a dress can be returned within 7 days if it does not fit or is not how you expected. I tried the dress on as soon as I received it and the chest area was not comfortable. I immediately emailed (because phone # is not in service) and was given the run around since. Then I was told I could only get a 50% refund. BEWARE this site is a total scam!

I ordered 2 dress/tops, & a pair of silver sandals w/diamonte embellishments my order, my order of a top & shoes came very quickly, although the last top came later. I contacted customer service, received a prompt reply as to when my other top was to arrive (within a couple of days), it actually came a day early. Was very pleased with my order, all items were exactly as depicted on site & bargains also. Thank you to Alex for your help.

I will never buy from this EricDress again. I think they are not authentic with what they sell. They got my order wrong, send me wrong dress, asked for black, got red and fabric also wrong, never asked for lace dress, got lace dress and there after sales service sucks on a big scale. EXCUSES all the time. And they change your review stars to suite them. Please don't as me to send the dress BACK it will cost me more to send it back then to sell it. AND DON'T EVEN THINK ABOUT ASKING ME ASKING ME TO CHANGE MY REVIEW!