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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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Florida
1 review
0 helpful votes
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Still waiting
December 12, 2019

The ordering process works well with good diagrams and descriptions of parts but the shipping department cannot seem to ship out anything in an efficient and timely manner. I have made two recent purchases. After several weeks the first was finally delivered however I am still waiting for the second after 3 weeks and my garden tractor is still down.

Date of experience: December 12, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Norman, Thank you for your review. We are sorry to hear that you have not received your order yet and have sent you a private message.

New York
1 review
0 helpful votes
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I ordered a replacement base and electrical cord for my Makita circular saw. The saw is about 30 years old. I never thought I would find the parts I needed. E Replacement Parts had both items and the shipping was fast. The saw is like new again. I will definitely be dealing with them again.

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Michael, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Georgia
1 review
0 helpful votes
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Fast and accurate
December 13, 2019

It was a simple part I needed but hard to find. EReplacementParts had it and quickly shipped it. Thank you!

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Linda, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Canada
1 review
0 helpful votes
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Where's my stuff, order #125-*******, been waiting for 10 weeks, if you advertise the parts, you might want to actually have them

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Keenan, Thank you for your review. We appreciate your feedback. We have viewed your order and show it has been shipped. We apologize for any inconvenience.

Wisconsin
1 review
0 helpful votes
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Read comments as to need for replacing the blower wheel when the bathroom fan makes noise. Ordered replacement blower wheel for the bathroom fan. The part fixed my problem, very satisfied.

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Jon, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Montana
1 review
0 helpful votes
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Ordering was simple and the part was delivered faster than expected. Installed solenoids in Breville barista express (with the help of youtube) to stop the buzzing noise and lack of pressure. Works great now.

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Massachusetts
2 reviews
0 helpful votes
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Speedy, well-packaged, courteous customer service. How easy-peasy is that?! Love them - they are my go-to for anything related to parts that need to be replaced!

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Pamela, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Iowa
1 review
0 helpful votes
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The part was what I needed, but took several months to receive. I did receive emails on updates.
I couldn't use my juicer without this part to push done food. Which was frustrating because it was summer and that's when I use my juicer the most. I'm glad they had the product.
I dont have a business, use my juicer for home use only.

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Joan, Thank you for your review. We're glad to hear we could help you get the part and appreciate your taking the time to leave us feedback. We receive all of our parts directly from the manufacturer and are dependent on them to get the parts to us. We apologize for any inconvenience.

New York
1 review
0 helpful votes
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So grateful to be able to keep my juicer working thanks to the parts you provided. I highly recommend eReplacementParts. Their business is good for our planet and our wallets!

Date of experience: December 11, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Sue, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Washington
1 review
0 helpful votes
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No so happy;(
December 11, 2019

I called and asked for a pic of the back of the power switch, because i wanted to make sure it was the correct switch. I was told no pic and i would have to order it the way it was presented. I am now out the $9 because the switch was the incorrect one. I could have saved time and money with a simple pic!

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Russ, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

Virginia
1 review
0 helpful votes
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EReplacement Parts have most, if not all, your fishing reel replacement parts. Not only did they have the parts I needed but they had them at a very reasonable price.

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Kyle, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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Easy to find the right part, low price and fast shipping. I will be using this site again for anything I might need to repair my lawn equipment.

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello David, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Wisconsin
1 review
0 helpful votes
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Quality parts
December 11, 2019

The only issue I had was there was a delay on my parts because they were not in stock and were on back order. Happy with my purchase and will use eReplacementParts again.

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Fred, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Colorado
1 review
0 helpful votes
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My original order was MIA via USPS and when I notified customer service they resent the package by ground (Fed Ex) free of charged and it arrived promptly... excellent customer service

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Mark, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

California
1 review
0 helpful votes
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Meat slicer
December 11, 2019

My meat slicer quit working. I found that the gear was worn out. I was going to buy a new one but found this website with the part I needed. Price was right and fast shipping.

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Tom, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Ohio
1 review
0 helpful votes
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All the parts arrived. Only bad complaint I have is that the belt I ordered broke during the first snowstorm. Had to put my old belt back on and no issues. Could just have been a defective belt. I will definitely use the site again.

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Zachary, Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.

North Dakota
1 review
0 helpful votes
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Wrong part
December 10, 2019

I read on your website that this was the right lid. It was the wrong lid and it's not worth my time to send it back. I threw the lid and my crockpot in the garbage.

Date of experience: December 10, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Lee, Thank you for your review. We appreciate your feedback. We are sorry to hear that the part did not fit. We receive all of our parts diagrams and lists directly from the manufacturer, so it was quite possible you received a mislabeled part. We would have been happy to set up a refund for you and sent pre-paid return labels. We apologize for any inconvenience.

Florida
1 review
0 helpful votes
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Great Service!
December 10, 2019

I will definitely be using this company again! Great Service, Very Fast Shipping and Prices you can't beat! And the parts I needed for my Dremel fitted perfectly and were Excellent Quality. Great Job!

Date of experience: December 9, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Andy, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

AE
1 review
0 helpful votes
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Nothing really to review here. But I am happy with my purchase and I would surely buy from this business again.

Date of experience: December 9, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Benjamin, Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback.

Illinois
1 review
0 helpful votes
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Delayed part
December 10, 2019

When I ordered my replacement part, it said 7-10 business days. It was well over a month before I received it. I was lucky to order one on Amazon which got here in less than two weeks.

Date of experience: December 9, 2019
Natalie D. — eReplacementParts Rep
over a year old

Hello Jackie, Thank you for your review. We appreciate your feedback. We are sorry to hear about the delay in your part arriving. We are dependent on the manufacturer to send the parts to us when they have to be special ordered, so we apologize for any inconvenience in getting your parts to you.

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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