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eReplacementParts

3.0

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eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

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New York
1 review
0 helpful votes
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Had an old pressure cooker missing some parts, found the model number and looked up the cooker. Parts were still available and fit well.

Date of experience: March 25, 2023
Minnesota
1 review
0 helpful votes
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Decent
March 26, 2023

Had my part, price was on point with everywhere I've looked, fit my machine just right. Only problem was they said 3 to 5 business days. I waited almost 2 weeks.

Date of experience: March 25, 2023
Missouri
1 review
0 helpful votes
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Overall experience was great! Site was very helpful on getting right part. Easy to look up part needed. Fast shipping! Will shop here again!

Date of experience: March 24, 2023
New York
1 review
0 helpful votes
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I called eRP in hopes of getting the ground-down friction rubber replaced in my Troy-Bilt ******* POLAR BLAST 13hp 45"W snowblower. Patricia, the rep I spoke with, couldn't have been friendlier or keener on being helpful. She and I both thought all I really needed was a rubber ring for my friction disk. Unfortunately, the ring eRP sent was much too small, and, to boot, would have been unusable even if right-sized. It finally turned out that for MY snowblower-- for which I had given Patricia both model and serial number --- I needed just a friction disk WITH BONDED-ON rubber ring! I had NO problem getting a Return Authorization from eRP, then a full refund for the ~$17 eRP had charged. For the benefit of any POLAR BLAST owners...let me suggest turning to a supplier called VIEFOW to get, for $15.88 a friction disk WITH bonded-on rubber ring.

Date of experience: March 23, 2023
Georgia
1 review
0 helpful votes
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I was searching for a part for our ancient riding lawnmower which is well loved and cared for by my husband. This company had the original part we needed and it was the last one in inventory. The order arrived quickly as promised and we were very pleased.

Date of experience: March 22, 2023
Montana
1 review
0 helpful votes
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Brushes worked well but I had to pay an additional $3.46 in postage and a trip to the post office to get them

Date of experience: March 22, 2023
Florida
2 reviews
0 helpful votes
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Good service
March 22, 2023

From start on site was able to locate part ordered was sent received on time I'd recommend GREAT JOB

Date of experience: March 21, 2023
Texas
1 review
0 helpful votes
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I got a replacement ceramic crock pot insert, using modern number. It looked the same, but lid didn't fit. Had to throw away and purchase new crockpot. Wasted good money.

Date of experience: March 21, 2023
Pennsylvania
1 review
0 helpful votes
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Chain saw part
March 20, 2023

I ordered from 3 separate suppliers and received the wrong part. I found this place and could actually talk to a friendly, knowledgeable person.
She researched the part, had it in stock and shipped. It was the correct part, it was OEM, it was the same price. If you need a part I highly recommend them.

Date of experience: March 18, 2023
Georgia
1 review
0 helpful votes
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Great company
March 16, 2023

We have an older Murray riding lawnmower and parts are hard to find at hardware stores. We've ordered parts from ereplacement parts several times and have never been disappointed. They ship quick and arrive quickly. We'll order parts from them as long as this old mower keeps going.

Date of experience: March 16, 2023
Florida
1 review
0 helpful votes
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I have some dated lawn and hedge equipment which I purchased locally. I repair the equipment myself and eReplacementParts has been extremely helpful. Some of the parts have been hard to find but they have kept me informed all the way and will ship when my order is complete. If you need parts or help finding parts this vendor goes out of their way to get you what you need. I think that you will be as pleased as I am with your on line purchasing experience as I have been.

Date of experience: March 8, 2023
Colorado
1 review
0 helpful votes
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Crock pot parts
March 8, 2023

Easy to find the right part. The part was an exact fit and no issues. The shipping was super fast. I was using my pot in just over a week from ordering the part.

Date of experience: March 7, 2023
New Jersey
1 review
0 helpful votes
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I was able to easily find the replacement parts I needed fir our hard-working air fryer. However, I was shocked when the shipping and handling basically doubled my bill... and I had not opted for express shipping.

Date of experience: March 7, 2023
Ukraine
1 review
0 helpful votes
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Tiller parts
March 7, 2023

Exact Fit. Fast delivery! Great Service Great web Site.,...

Date of experience: March 6, 2023
Georgia
1 review
0 helpful votes
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Quick ship of part I needed
March 7, 2023

They had the part I needed for an old Braun juicer. I didn't want to replace the juicer so I began looking for the part, first up was e-replacement with it in stock! Quick ship and I was back to making oj in less than a week!

Date of experience: March 6, 2023
Ohio
1 review
0 helpful votes
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Very Easy to Order
March 5, 2023

I can find exactly what I am looking for on their website. Super easy to check out. I have ordered 2 times and received my orders quickly as promised.

Date of experience: March 5, 2023
New York
1 review
0 helpful votes
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Exceptional
March 5, 2023

Ordered parts on 2 different occasions. Smooth transaction, speedy delivery. No issues with parts. Will look forward to ordering from them again if I need to in the future.

Date of experience: March 4, 2023
Florida
3 reviews
0 helpful votes
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For those REALY hard to find appliance parts
March 5, 2023

EReplacementParts is my goto site for parts diagrams and available parts for obsolete appliances for around the home. I recently had an issue with an over 10 year old pressure washer, and hate just throwing away items to the garbage dump, so decided to try to repair it. EReplacementParts had two versions of the part that I needed one was $55 and the other was $10... I took the gamble and bought the $10 version...and it was exactly what I needed. Shipping is always pretty fast and they send email with tracking numbers.

Thank you for being around ERepalcementParts

Date of experience: March 3, 2023
North Carolina
1 review
0 helpful votes
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Buyer Beware
March 2, 2023

Ordered a rubber foot part for my crockpot and within 24 hours was sent a notification via email that the part had been shipped. About a week later, I received a notification that I received a refund for the part that I sent back but I never even received the shipment. I emailed their customer service department and instead of receiving a response about why I didn't receive the part I ordered even though I was told it was shipped, I received a request for me to fill out a survey about my experience with them. Still have no idea why I didn't receive the part.

Date of experience: March 2, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent Service
March 2, 2023

I spoke over the phone with an employee named Pam (I think). She was so very helpful, so informative, so polite, and so patient. First, she noticed the spelling of the name of my town was somehow abbreviated, and she corrected it from her device. Second, she asked me if I noticed the item I ordered was on backorder and thoroughly explained all the possible ramifications of an ordered item being on backorder including how to cancel the order if desired. She also thoroughly explained how much money would be refunded before the item shipped versus after it being shipped and the possible length of time it could take for the item to be shipped. Third, she looked up the item to make sure I ordered the correct part. She could not have been more helpful. I was absolutely thrilled with her customer service. It's quite possibly the best customer service I've ever received. I received the correct part in less than two weeks, and it works perfectly. Thank you so much for your excellent customer service. Lawrence Bricker

Date of experience: March 1, 2023

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
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