EPOS DirectReviews 125

I spoke to customer support team on the phone today and just want to say how helpful they were. The support team member was very patient to make me understand completely. He went above and beyond to help me. He even followed it up by sending an email with clear instructions. Excellent customer support. Thanks!

I received an amazing service and the gentleman who was training me, made it so easy for me to learn and he worked around my schedule. It was an amazing training session. Thank you for your help and support.

Incredibly helpful service today. He helped me to try and fix the issues we were facing in installing the terminal. The support guy talked with us in a friendly, clear and concise manner. Brilliant customer service. Thank you!

Incredible support service from Epos Direct team. I've been associated with them over 5 years and satisfied. The perfect service over the phone, they are exceptional and provide ultimate level of service. They reply within minutes and sort out the issues in quick time. I can honestly say this review is for the support team, The support team fully deserves the praise. Committed, technically smart, customer. Service exceptional.

The support guy was so helpful & guided me through setting up my till system. He was so patient & professional in dealing the customers!

Great product and service all around. The people in Epos Direct are professional and answered all my questions. They have really very good knowledge over the product and have good patience in listening and solving the issues. Will definitely recommend this product to others.

Brilliant support, for integrating our PDQs into EPOS system, was top notch. It was a personable approach was a nice touch, with what could've been an otherwise dry experience :)

From the time of purchasing till, setting up and training everything was brilliant. The complete team was helpful and patient to my satisfaction.

Amazing customer support as they took remote connection to solve my issue and very patient with me. Thank you for the best support ever!

They provide the best online training in the industry and they also have the Youtube videos available on the usage of the system.

Epos Direct customer staff was amazing with helping me today. They fixed the issue quickly and efficiently, Simply amazing!

The support team is very concise, informative and extremely helpful. Great support team. Thank you!

Extremely helpful, answered all my questions with patience. He has good knowledge and didn't leave the call until I was clear about the usage of the system - much appreciated.

We've been using Epos Direct epos system for past 3 years. User friendly software very easy to use and can integrate with Payment Sense terminals.

The tech support team is super friendly, very knowledgeable in what they do and quickly help us with the solutions. The make the experience very easy and the whole interaction was just very pleasant overall.

They are conning people when i bought the system i was promised that will be free 79 plus vat for 12 months but after 1 month they are saying it is only a system, now you need to pay for support and support is 360 per year
Do not fall for this trick they are going to charge for everything

Epos Direct has excellent support team. They are really nice and solve the problem quickly and talk very politely with the customers.

The till system is easy to use. Excellent support and remote help system in place which is perfect for issues when you're starting this system for the first time.

Professional, courtesy and respectful to their customers. Representatives go out of their way to assure the problem you are experiencing is resolved 100%.

High quality hardware, ease of use and the back office software has proven to be worth the money. Overall it's been a great product.