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Epoch

1.7

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Epoch Reviews Summary

Epoch is a payment processing platform that allows businesses to accept online payments worldwide.

This summary is generated by AI, based on text from customer reviews

service
21
value
17
shipping
13
returns
15
quality
19

We monitor reviews for authenticity

Norway
1 review
3 helpful votes
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Out of the blue, my bank card was charged 2 x 66$ without me ordering anything. Not from this company, not from any other. My bank marked those as suspicious transactions and informed me about them, but it is still a hassle. I think this is just proxy for using stolen card numbers.

Date of experience: January 10, 2021
Ohio
1 review
0 helpful votes
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Totally bias. Ugh!
December 22, 2020

If this is balanced, unslanted news coverage I'm a unicorn. This "paper" is totally bias. Not worth the paper it's printed on. If you want to reinforce your own ultra conservative views then yes this is the paper for you. If you want honest unbias news coverage read something else.

Date of experience: December 21, 2020
Canada
1 review
1 helpful vote
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Stolen
December 12, 2020

This company took my money 168.96 I have recieved nothing for my money. You stole from me. This is unforgivable and I will never shop from you. I am also telling people not to buy from you. Thanks for stealing my money.

Date of experience: December 12, 2020
Mexico
1 review
0 helpful votes
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Be warned
November 16, 2020

They are a rip off Still waiting for item or refund cannot be contacted safely Be very careful with this seller

Date of experience: November 15, 2020
California
1 review
8 helpful votes
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Suspicious practice
September 25, 2020

Attempted to purchase tokens@ chaturbate, an adult cams site. Tokens are how you tip performers.
This payment window (photo attached) opened. As you can see they have an option for PayPal. I use PayPal for 95% of my online shopping. The PayPal check out window looked a little different than normal (second photo)
It wanted a card number.?. Well, I entered the number of the card I have linked to my PayPal account. It then said they did not accept visa, which back on the payment window it displays visa as an option. These are HUGE red flags and I am afraid the performers at chaturbate won't be getting any tips from me. I advise anyone to avoid Epoch, full stop.

Date of experience: September 25, 2020
Kansas
1 review
0 helpful votes
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Amaizing
September 5, 2020

Incredible articles, well instructed and orientated articles with conservatism ideas for the future of this Country

Date of experience: September 5, 2020
Italy
1 review
0 helpful votes
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Truffa
August 21, 2020

Non ho idea di chi siano, hanno "prelevato" varie volte dal mio conto corrente a mia insaputa, senza che avessi ordinato nulla o che fossimo mai venuti in contatti, sicuramente attività fraudolenta phishing di PayPal, ora pretendo il rimborso o mi recherò a fare denuncia alla polizia postale. Truffatori!

Date of experience: August 21, 2020
New York
1 review
4 helpful votes
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Horrific company
July 14, 2020

I got a usd 253$ debit card authorization. I have no idea where it came from. Epoch wont help me. I had to cancel my card. The bank wont call it fraud and help me until it clears but it wont go off of pending and the money is just being held.

Date of experience: July 14, 2020
Australia
1 review
4 helpful votes
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Grand larceny and white collared crime and fraud of millions of dollars from ppls bank account with out their knowledge

+8
Date of experience: June 18, 2020
New York
1 review
3 helpful votes
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Funny how their emails say "call our 24/7 call center" but if you dont call between 9am & 5pm, you just hear their waiting music. I subscribed to 2 sites they handle the billing for that are completely abandoned & fraudulent. When i brought this up to them, they insisted the sites are valid & updated. I emailed the webmaster of the individual sites and never got a response. 25% of the content is missing from the site & epoch said "it's all there." one of the sites has an intentionally broken and corrupt "contact us" form that i mentioned to them that they denied.

There was a time where epoch handled billing legitimately & honestly, but that time has passed.
THEY ARE FRAUD NOW.

Date of experience: June 2, 2020
Canada
1 review
8 helpful votes
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First they say give us 12 hours... No refund... Then they said give us 24 hours... No refund... They say give us another 24 hours and no refund... This company is full of $#*! just like the site I tried to buy a game package from hooligaps

Date of experience: May 13, 2020
India
1 review
5 helpful votes
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Scam
May 5, 2020

Last two months deducted money from my credit card without my permission it's bull$#*! pls refund my money

Date of experience: May 5, 2020
New Jersey
1 review
10 helpful votes
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And they bought a bunch of crap through your site. Good job on establishing a business that caters to thieves. Had to cancel my debit card from the 100$+ of bullcrap you scumbags let through.

Date of experience: April 13, 2020
GB
1 review
3 helpful votes
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As per the title, the content of the paper not based on facts but only the subjective opinion about China. Nothing could confute people to continue reading this rubbish!

Date of experience: April 13, 2020
Florida
1 review
17 helpful votes
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SCAM!
April 12, 2020

They kept charging me for services I did not request or authorized. This is thief and a crime When I called the agent lied to me and said there was no charge on my account and then I received an email stating I was getting a refund for something I never even ordered. THIS IS A CRIME... THIEF ALRIGHT. I will be pressing charges for thief.

Date of experience: April 11, 2020
Canada
1 review
4 helpful votes
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Scam website
March 28, 2020

Website tries to charge you extra money for items you did not agree to. Customer service was not helpful and very aggressive

Date of experience: March 28, 2020
Australia
1 review
8 helpful votes
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I just bought a iPad case off catch paid in full. Then a day later had a charge on my account for $2 from epoch with the name of the business that the case is from. I thought it was strange so looked the name up. And after seeing some of the comments on here I cancelled my card. I definitely didn't sign up with epoch or buy anything from them never heard of them until yesterday. I guess the business I purchased the case from uses epoch

Date of experience: March 7, 2020
GB
1 review
11 helpful votes
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Online thieves
January 28, 2020

Dont use it my ex girlfriend appears to have been constantly paying this shower of $#*! company from my account without my permission so if that's their idea of top security checks then God help us all

Date of experience: January 28, 2020
Canada
4 reviews
7 helpful votes
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I'm still waiting for them to refund my visa debit card. I have spoke to them 4x in the last few days. Also I talked with them to try and escalate this so I can get my account credited. The refund was issued on Dec 1st, 9 days ago was to up to 5 business days to show up in my account, Checked the FAQs on their website and did not say more than 5 days but a CSR I talked to says up to 7 days, but I was not informed of this until I talked with them yesterday. I talked with my bank and was told it could take up to 2 weeks before it shows in the account, due to them being a non Canadian company, so some misleading information on their website. Also very rude customer service staff. I also got an abrupt email from them it reads as follows:" Dear Customer,

Our system shows the transaction is an authorization, we will not settle and the funds will go back to your account. Please review your account, the amount should appear as a pending amount. You can contact your bank or credit card company for a release date.

Thank you,
Billing Support"
So now i'll wave to wait for this to go back into my account.

Date of experience: December 9, 2019
Rand P. Epoch Rep
over a year old

Well, the good news is... if the "charges" are indeed just an authorization then you won't have to wait for a credit to work it's way back to you. Your funds should show in your account faster this way. Authorizations should revert within a few days (usually 5 or less).

Texas
1 review
2 helpful votes
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I love this paper!
November 22, 2019

I don't know if sitejabber will print this review, but I love this paper! Epoch gives a more realistic reports and I love the diversity of the paper, especially the lifestyle and health section. Very great health articles which I've saved many of! I was charge the intro rate of $1 and then it only went to $16 a month, which I check my statement regularly to make sure that's all. I was going to cancel after the intro rate, but I like the paper so much that I kept it up!

Date of experience: November 21, 2019

From the business

Epoch is an Internet Payment Service Provider (IPSP).


epoch.com
Santa Monica, CA, United States