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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Shirts I ordered are a little big on my son but this was my first time ordering so I wasn't sure of the size.
Shopping and check out was very easy and convenient, no minimum purchase required which is a big plus! Looking forward to doing more business!
My clothing was great and the fit was accurate.
Couldn't have worked out better.
The material was not what I expected. A little too thin
Excellent prices and awesome quality!
Shopping was great and shipping was a lot better in cost!
I ordered baseball and softball equipment and everything was exactly what i was expecting. Yes they are a bit slow with the shipping, considering that they charge for it and its not free. But that is why i ordered ahead of time. I will keep buying from them
I do wish it was easier to navigate the system. On the computer and for sure on my iphone x
Thanks!
Perfect choice for uniforms!
Thank you for the quick and easy ordering. It was a large order and you took the time to confirm my card information. Made it felt secure.
Bags I ordered were listed as 12"x12"x28" but only measure 10"x10"x20." Contacted customer service, received no response.
Good prices overall, shipping is a bit expensive.
Great prices
Order processed quickly
Delivery within a few days although the initial order stated one week or longer
Great caps and good service.
I have ordered thousands of dollars worth of material from Epic Sports in the past few years for sports teams here in Central Missouri. This will be the last order I ever place with you. I paid extra money to get the product here in a timely manner and it is now 5 days pass a time I was first informed that I would receive it. Poor customer service.
Very easy
Easy lots to choose from
Some clothing is small for size
Did not like the way the "back page" worked. Wish that you had more than one size of Heather Gray Combo Unpire pants.
Didn't like there were no coupons or free shipping options. I almost didn't place the order because of the shipping cost.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

