Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the prices
Thank you my order was shipped and received before the date I'm grateful n satisfied thank u love epic sports
Not happy with cost of shipping.
But, experience was good
Partially my fault for not reading thoroughly but I was expecting to get the fielders mask not just replacement liners. I think the way the description was worded is what caused the confusion. Had I noticed I would not have ordered this product. I dont have any review as I dont have the mask, yet, to put the pads in. Decided to keep because my daughter will like the pink. Shipping was timely, got a day early!
Very Fast and Convenient
Products were great
Received order so quick along with the back order part of it. Very excited i got them all together
Good quality for low price
Excellent service as always with Epic Sports
Website navigates easily, but shipping is a bit expensive especially for the estimated delivery date. ***update: towels came rather quickly. Very happy with overall experience, even with higher shipping charges. Will definitely order from here again!
Great site!
I buy baseball equipment for my 10U and JH Baseball teams and order from all major online retailers. I would say that unless you know for 100% certain how the item fits each/your player. I would NOT order from EPIC SPORTS. Their return process costs too much money and their return policy is terrible.
Great
A little disapointed in not being able to get purple pinstripes on any of the availble baseball pants. But selection is truely epic! And i found everything else i wanted
Love u guys services
Shirts I ordered are a little big on my son but this was my first time ordering so I wasn't sure of the size.
Shopping and check out was very easy and convenient, no minimum purchase required which is a big plus! Looking forward to doing more business!
My clothing was great and the fit was accurate.
Couldn't have worked out better.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

