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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices
Order processed quickly
Delivery within a few days although the initial order stated one week or longer
Great caps and good service.
I have ordered thousands of dollars worth of material from Epic Sports in the past few years for sports teams here in Central Missouri. This will be the last order I ever place with you. I paid extra money to get the product here in a timely manner and it is now 5 days pass a time I was first informed that I would receive it. Poor customer service.
Very easy
Easy lots to choose from
Some clothing is small for size
Did not like the way the "back page" worked. Wish that you had more than one size of Heather Gray Combo Unpire pants.
Didn't like there were no coupons or free shipping options. I almost didn't place the order because of the shipping cost.
Wish their was free shipping after 99$ or 100$
Good quality and fit
Price is fantastic. I received my order a week a head of schedule. There was a flaw with a inside seam in one pair of ball pants. I contacted customer service, which was easy and courteous. I would say order a size smaller for the white ball pants. They ran a good inch bigger, in every way, than the grey pants. I will order from Epic Sports again.
Great prices!
It was great to have a wide selection with great prices. My items showed up quicker than expected. Thank you!
The quick service and outstanding quality. Thanks i will be shopping epic for years to come. The price the quality was excellent.
Quality products, easy ordering, great prices. Other than an issue with shipping and delivery ( due to weather conditions) very pleased with purchases. I will definitely be a returning customer!
Delivery was fast. Quality of material was very good. Everything was reasonably priced. My only concern was the fit of some products. That's especially important when buying Close Outs which can't be returned
Great prices and on-time delivery!
I am retired military might you have a military discount for my next order? Thank you.
Everything is amazing. The delay in shipping wasn't that great but was not by any means their fault as a few items weren't shipped to them in time. Customer service was amazing when I called in for updates and everything eventually got here and I am a happy ball player with a bunch of new gear.
Took a long time for shipping compared to my prior order. Nice products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

