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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick, affordable and easy.I would recommend to everyone.
Always a great experience.Prices are very fair although I wish there were a few better options for soccer trophy's in the 6" size for a little less cost.
I thought shipping was a little high.
I was very satisified with the items I ordered.
Great products at a terrific value!
I've ordered through Epic Sports before and was satisfied so I ordered through them again.
These Guys Saved Me From Tossing Out My Old Baseball Cleats. Ordered A Few Sets Of Their Replacement Baseball Cleats, Arrived Faster Than Expected, And Were Even Better Than I Had Anticipated! Great Job.
Excellent Communication, And Very Fast Shipping.
A+ In My Mind
I have shopped Epic Sports numerous times. Shipping has always been fast. I once ordered a pair of softball pants on a Tuesday afternoon that I needed for Saturday. I did not want to pay extra shipping for faster delivery but I knew that in the past I had gotten my orders in fairly quickly. I received the pants Thursday afternoon! When placing larger orders with multiple items Epic Sports extends the shipping time but even then it never takes till the "Estimated Shipping Date" to get my items in. The Closeout prices are amazing. Under ONE circumstance I had a mix up with a large order, I emailed my concern and customer service responded very promptly with a solution. I am very impressed with this company and am shocked to see poor reviews. I highly recommend shopping Epic Sports!
Price is great.Orders get shipped quick.
Got just want we wanted was here a day early!
Easy to use website and order process
Good please do not use name thank you
It would have been more helpful if the product description stated the size of the ball. Instead it merely states "one size." I feel as though I'm taking a risk by buying a product that may be smaller than a normal volleyball.
Once I received the balls, I could see right away that they were smaller than a normal volleyball size and not what I was looking for. Because your website did not provide details about the size I now have the hassle and expense of having to mail the products back to your company. If you wind up charging me a restocking fee on top of the mailing expense that I will incur then I will never do business with Epic Sports again.
Awesome experience no problem at all!
I had questions about size and fitting of the flippers for a toddler. I called and customer service was excellent and answered my concerns. My grandson will not take them off in the pool. He loves them and treads water and swims better with them.
Like the online ordering capability
For what it is worth, the Navy Logo in the rug is not correct. The actual logo does not have a "foot" on the bottom right corner. (the N in 'man cave' is correct but not the 'N' in the N star logo, go figure...) Didn't notice until it arrived... Not a huge deal but if you take the time to make a Logo rug, might as well get it right.
Epic's supplier shipped the wrong product yet I had to rebox it at my expense, take it to a UPS shipper (10 mile trip) and then wait until a confirmation of my shipment was made before Epic had the correct product reordered. None of this was my fault yet I had to absorb all the responsibility and cost. And the compensation for all my work - $0. Poor service
Best price in Demarini special ops roller bag and fast shipping. Very happy customer!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

